Head of Housing

Bield is one of the largest providers of housing and support services to older people in Scotland and we are passionate about helping older people live healthy, happy and fulfilled lives. Bield aspires to be an employer and provider of choice and we value kindness, above all.

We’ve been delivering housing services to older people in Scotland for 50 years and we are looking forward to the future. We are currently looking for the right person to join our Customer Experience Team as Head of Housing. If you share our values and passion for housing services, we’d love for you to join our team and help us on the next part of our journey.

About the role:

· Overall responsibility for a range of Retirement Housing, Retirement Housing with Meals and Amenity Services within a geographical area, broadly speaking from Argyll and Bute to the Lanarkshire areas.

· You will have responsibility for leading, developing and inspiring a team of housing and customer service professionals, ensuring that we deliver excellent housing and tenancy management services

· Engaging with customers, colleagues and external organisations developing positive and credible professional relationships

· Working collaboratively with Leadership Team to deliver outstanding housing services and contribute to the development and delivery of Bield’s strategic objectives.

· Leading specific projects or work streams i.e. void and allocation management, financial inclusion and tenancy sustainment to ensure the best outcomes for our customers and for

About you:

· You'll have strong leadership skills and lead on coaching, developing and motivating our teams who share our values and passion for brilliant customer care and will set colleagues up for success in their roles.

· A Housing expert you'll bring insight and knowledge to the role, making sure to strike the balance between providing corporate direction and ensuring effective operational housing management.

· You’ll have a comprehensive understanding of legislation, regulatory requirements and good practice in our sector and the ability to apply your knowledge in a practical sense and supporting others to do the same.

· Your knowledge and experience will be underpinned by a Degree in Housing, Social Care (or similar) and you’ll either hold or be working towards Chartered Membership of Chartered institute of Housing.

· A driving licence and access to roadworthy vehicle insured for business purposes is also essential.

Please see attached for the full job description and person specification.

We are currently working remotely in line with Scottish Government Guidance, although hope to revert to some office working through 2022. This role can be located in either our Edinburgh or Glasgow Office and there will be a requirement for regular travel across all areas in which we operate.

Benefits include:

· Competitive salary reviewed annually.

· Car Allowance

· Excellent holidays, up to 34 days each year (pro rata for part-time employees).

· Option to buy or sell holidays each year.

· Job related training

· Flexible Working considered

The proposed interview dates are 14 and 15 February 2022

To apply, visit https://jobs.bield.co.uk. If you’d like further information, you can call the HR team on 0131 273 4020. If you require this information in an alternative format, please call the HR team or email us on HR@bield.co.uk. Please indicate your preferred location and availability on the application form.

This post is exempt from the Rehabilitation of Offenders Act (1974) which means you must disclose all unspent and relevant spent convictions on your application.

Bield Housing & Care Scottish Charity SC006878 I Property Factor PF000146