Support Manager

Inspire provide a wide range of services for people with learning disabilities and additional support needs throughout the North-east of Scotland. Working with the vision to empower the people we support to make life choices, our services include 24-hour support, visiting support, skills development in relation to employment, respite care and innovative day opportunities.

We are looking for a Support Manager to join one of our teams based in Elgin, on a 30 hour contract.

Responsibilities

• Work with teams and Regional Managers to meet the expectations of the people we support and ensure continuous quality improvement in relation to both internal and external standards

• Adhere to all relevant policies, procedures and legislation as well as the SSSC Codes of Practice

• Work in accordance with Inspire’s Vision, Mission and Core Values

• Work as part of the service rota (including evening and weekend work) to role model best practice, encouraging and motivating the team/s to support the participation of the people using our services in all decisions affecting their lives

• Establish positive working relationships with the Regional Manager, Support Advisors and internal departments to identify opportunities for improvements which can enhance the quality of life for people we support

• Proactively engage with families, external partners and regulators to establish reciprocal relationships

• Be the Registered Manager for the Care Inspectorate (where applicable)

• Participate in the organisation’s out of hours ‘On-Call’ service

Experience

• Experience in management

• Proven track record of developing teams and individuals

• Ability to delegate work appropriately and confidently

• Proven track record of managing budgets

• Ability to deal sensitively with change to achieve a positive outcome

• Proven track record of dealing with team and individual conduct and competency issues

• Ability to work with autonomy to agreed timescales and standards

• Ability to build the reputation of Inspire by displaying a professional approach when representing the Company, either internally or externally

• Confident communication skills (both verbal and written)

• Professional Registration as appropriate