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Ref no:
Home Based with travel to Regional Offices as required, G33 6FB
£29,652 per year
Contract Type:
Position Type:
Full Time
35 hours per week
Work From Home:

This position has expired.

We have an exciting opportunity to recruit 2 ICT Support Technicians to join our ICT team.

If you are an infrastructure professional with strong Microsoft skills, and a passion to deliver high quality developments then you could be the person we need for this important role within our Organisation. You will be responsible for the on-going maintenance, enhancement, and development of our internal and external ICT systems and core infrastructure solutions. The role requires a candidate who is strong across a range of technologies and who is able to hit the ground running and take the lead on a variety of small-scale projects. You will also have a full clean UK driving licence with access to transport as travel to regional services/offices will be required.

Summary of duties and responsibilities:

·      Ongoing monitoring, maintenance and support of the IT Infrastructure both on premise and cloud based. Provide support to desktop, laptop, and Thin Client users via helpdesk calls and direct requests.

·      Being pro-active you will be able to balance competing priorities and show great communication skills to deliver first class IT support within our busy team.

·      You will also assist with the day to day running of the IT department.

Some travel to a variety of sites across Scotland may be involved.

Required technical experience includes:

·      Supporting a Microsoft 365 environment including Teams, SharePoint, OneDrive and Exchange Online

·      Experience supporting Windows Server 2008/2012/2016 and Exchange 2013

·      Knowledge of Cloud Based Infrastructure Solutions e.g. Microsoft Azure

·      Mobile Device Management using Intune

·      Network Configuration – Routing, NAT, DNS, DHCP including Relay

·      URL and Email Filtering

·      Hyper-V including multi-node Hyper-V failover clustering

·      Group Policy design, management and troubleshooting

·      Remote Desktop Services (Session Host, Gateway, RemoteApp etc.)

·      Distributed File System design, management and troubleshooting

·      DNS management and troubleshooting (AD integrated)

·      DHCP design, management and troubleshooting for both local LAN and WAN via multi-site relay

·      Microsoft Direct Access

·      Knowledge and experience of PowerShell

·      SQL Database administration

·      Experience using Microsoft Deployment technologies to configure and deploy Microsoft Windows Operating Systems

·      Knowledge of telephony systems including on-premise and cloud-based telephony solutions

Closing Date: 7th June 2022.  (We reserve the right to close this vacancy at any point)

Disclosure checks will be required of all successful applicants; having a conviction will not necessarily debar you from working in this sector.

As part of our compliance checks, all candidates will be asked, if successful, to undergo a risk assessment based on underlying conditions due to Covid-19.