Customer Partner (Landlord)

Are you looking for an exciting and challenging role in a progressive Housing Association?

Trust Housing Association has a new and exciting opportunity for a Customer Partner (Landlord) based from our Wishaw office but on a hybrid basis of home/office working (minimum of 2 days per week in the office). You will be supporting our customers in East Dunbartonshire, Greenock and Argyll & Bute. You will also be line managing a small number of our development staff.

As the face of Trust to our customers, you will be driven and enthusiastic, with a passion for delivering exceptional customer experiences, making our new and exciting strategy, The Time Is Now, a reality. A familiar face within the neighbourhoods in which you operate, you will be empowered to make the right decision at the right time, ensuring seamless service delivery, right first time for every customer.

With a good working knowledge of the housing sector you will have excellent written and verbal communication skills and have excellent computer literacy skills with experience of Microsoft Office applications.

In return for your enthusiasm and commitment we will offer you: -

• 35 hours per week with flexi-time

• Competitive salary of £37,823 - £40,890 per annum

• Car Allowance £458 per month

• Access to paid training & continued personal development

• A choice of pension scheme with employer contributions

• Generous holiday entitlement

About Trust Housing

Trust Housing Association is a national housing, support, and care provider, offering a range of accommodation and support services. We have over 3600 properties across 23 local authority areas from the Highlands and Islands to Dumfries & Galloway.

Trust is an Investor in People Platinum accredited employer, a Leader in Diversity, and a fantastic place to work.

We are an equal opportunities employer and welcome applications from all sections of the community.

If you have the necessary skills, experience, and drive to deliver exceptional customer experiences and would like to be part of our future delivering our new exciting and innovative strategy we would love to hear from you. If you would like to know more about this exciting opportunity, please visit our website for further details or contact Tracey Fyfe, Customer Experience Manager (landlord) for an informal chat traceyfyfe@trustha.org.uk

Blended Working

Trust operates a blended/hybrid working approach and you will have the opportunity to work flexibly from both a remote location (‘home’) and your contractual workplace ('office') should you choose to do so. We have offices in Edinburgh, Glasgow and Wishaw however this post will be based in Wishaw, and you will be expected to work at least 2 days per week in the office.

Trust Housing Association is a Registered Scottish Charity- SC009086

To apply for our role as Customer Partner (Landlord) please visit our Current Opportunities (trustha.org.uk) and complete our application form. The closing date for completed applications is Friday 14^th April at 12 noon.