Administrative Support

Salary: £21,029.27 per annum

Location: Glasgow, Lanarkshire

Contract/Hours: Permanent / Full-Time – 35 hours per week - This role is flexible and will only require 1-2 days a week based in the office

Reward: 29 days annual leave PLUS bank holidays, professional qualifications, excellent training and development opportunities, flexible maternity, adoption and paternity packages, up to 7% employer contribution pension, discount portal with your favourite brands.

Vulnerable children in the UK need your help

Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK.

Last year, we helped more than 670,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive.

Why Action for Children?

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.

A bit about the role

As an Administrative Officer you'll be a key member of our Business Support team working at the Scotland Head Office in Glasgow.

We'll rely on you to make sure Scotland Leadership team receive a high level of support who in turn offer support and guidance to over 85 Children, young people and family services throughout Scotland.

Exciting, varied and with a sense of purpose, in your new role you'll provide a range of administrative services across departments, giving you the opportunity to build some fantastic working relationships with internal staff and external partner agencies.

You'll act as the main contact for the contract management process in Scotland. The contract management process ensures all Children's Services contracts are signed off and returned.

You'll collate and update records on a monthly/quarterly basis and support with minute taking for both operational and HR meetings. You will ensure office supplies and services are maintained, raising purchase orders and follow processes for payment of invoices.

How you'll help to create brighter futures

It's an opportunity to grow your admin experience by providing a valued support service to a friendly team. You'll welcome all internal and external visitors and make sure everyone has a great experience and will feel a great sense of job satisfaction.

As an Administrative Officer you'll:

• Act intuitively, professionally, confidently and implement a sensitive approach to your work.
• Communicate effectively and strive to deliver a high standard of customer service.
• Work efficiently to meet deadlines whilst working in a fast paced environment.
• Show a willingness to learn new processes and demonstrate good practice to others.
• Work in a team environment, as well as working on your own initiative.

Let's talk about you

You'll be highly organised and able to focus on attention to detail and working to tight deadlines. Some Acting with great confidence and capability, you'll be responsible for your own tasks and take lead in some instances.

Whilst it would be great if you have a Business Administration S/NVQ, we are very open to experience rather than qualifications and welcome those will relevant work experience.

• A key part of your role will include using a variety of IT packages such as SharePoint, Excel, PowerPoint and Outlook, including utilising bespoke IT systems to update and maintain records.
• Experience of working with and providing administrative support to senior management on an ongoing basis, often with conflicting priorities.
• You will be fully committed to working towards the best outcomes for children and young people.
• Have the ability to handle confidential and sensitive data.

Good to know

Application Process

There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration.

Talent Pool

We know talent when we see it. But sometimes we find the right person but not for the right job. We'd love to keep your details for when the right job comes up. Let us know if you'd rather we didn't.

Contact: If, for any reason, you need support with your application, please contact Laura McCarthy at Laura.McCarthy2@actionforchildren.org.uk. We'll be happy to give you any support you require.

Diversity, equality and inclusion

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnic and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.

Male staff are under-represented within our Children Service roles. We would like to encourage more male applicants for our Children Service roles.

Don't meet every single requirement?

Studies show that women and Black, Asian & Minority Ethnic people are less likely to apply for a job unless they meet every qualification. So, if you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family.

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