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Ref no:
ABC08308
Published:
27/6/2022
Closes:
11/7/2022
Location:
Aberdeen
Salary:
£30,572 - £34,863 per year
Contract Type:
Permanent
Position Type:
Full Time
Hours:
37 hours per week

This position has expired.

Job Description

"Before applying for this job, it is important that you read the Applicant Guidance by clicking on this link  and the Job Profile attached. These explain the job role and the type of person we're looking for".

Location: Various Locations

Hours: 37 hours, Permanent

To work a shift pattern over 7 days up to 10.30 pm

Job Purpose:

The Senior City Warden will manage a team of City Wardens and ensure high visibility patrols of areas are maintained to help prevent and deal effectively with issues affecting safety, cleanliness and free flowing traffic. The postholder will understand the needs of specific communities and work collaboratively to improve outcomes.

Requirements

The post holder needs to hold as a minimum:

Full UK driving license
Be able to attain and hold satisfactory Disclosure Scotland Check

Responsibilities

The post holder is expected to demonstrate:

Experience of supervising staff.

Experience of working with the public in a community safety, environmental, parking or similar position.

Experience of partnership working.

Experience in developing and implementing new office systems and procedures.

Experience of interpreting, reviewing, collating and presenting information.

Proven experience in working in challenging situations. Ability to work proactively and with limited direct supervision.

Ability to work accurately with detailed information and to ensure that practical tasks are effectively implemented.

Ability to meet competing deadlines by organising and prioritising workloads.

Ensure consistent issuing of Fixed Penalty Notices for Environmental Offences across the service.

Take a lead role in the detection and removal of vehicles that are deemed to be abandoned.

Participate and support planning of community-based initiatives to promote safe and clean communities

Direct resources and engage with businesses to encourage proper waste disposal arrangements.

Ensure team’s ongoing compliance with policies and procedures while taking an active role in their design and supporting changes.

Be aware and ensure communication of changes to policies, procedures, legislation and local restrictions.

Complete and monitor direct reports completion of all mandatory training packages made available.

Support the ongoing development of processes and procedures. Ensure own compliance and compliance of team with set out processes and procedures.

Play an active role in service and organisational development including supporting and developing teams affected by change.

Maintain and encourage positive relationships with partners and communities, delivering the highest standards of customer care.

Building relationships in communities with businesses, residents and community groups.

Attend partnership meetings and contribute to the overall objectives by sharing information, identifying tasks and ensuring satisfactory completion of tasks and responses to partnership.

Provide a high-level of customer service in line with the organisations “We Care Charter”

Commit to continuous development of engagement skills to continue building positive relationships.

This job profile provides indicative information about outcomes, tasks and activities that may be undertaken as part of this role. It is not intended to be an exhaustive list due to the need for agility and flexibility in our workforce and to be responsive to change and meet business needs.

Ability to communicate with customers both internal and external, over the telephone and face to face.

Ability to produce accurate written work.

Ability to interpret financial information.

The interpersonal skills necessary to sustain effective relationships on behalf of the Council with internal and external customers.

E-literate and competent in developing, administrating and using PC and associated networks and systems to acquire, manipulate and disseminate information.

The Individual

See Job Profile for further details.

Aberdeen City Council is an equal opportunities employer and we are committed to equality, diversity and inclusion.

We are happy to talk flexible working and offer flexible working for most roles in the organisation meaning that many of our employees enjoy the freedom of choosing a working pattern that suits them as much as it suits the organisation.

Disability Confident

We are a Disability Confident Employer.  If you consider yourself to have a disability and think you may require a reasonable adjustment to be made for this part of the selection process, or would like further information in relation to reasonable adjustments, please contact AskHR@aberdeencity.gov.uk.

Armed Forces

We are a forces-friendly employer, have signed the Armed Forces Covenant and are a silver award recipient in the Defence Employer Recognition Scheme.  We have a specific email address for those in the forces, those who have left the forces, as well as their partners / spouses / families: armedforces@aberdeencity.gov.uk.  We are able to answer questions about jobs and our application / selection process, as well as about our employee support provisions.

Guaranteed Interview Scheme

We have a number of guaranteed interview schemes available to applicants who meet the minimum criteria for our roles and who:

  • have a disability
  • are care-experienced and aged 16-29
  • are aged 16-24 and live in Aberdeen City or have been to an Aberdeen City Council school and are applying for a Modern Apprenticeship (except Trades apprenticeships)
  • have done a Foundation Apprenticeship with Aberdeen City Council and are applying for any apprenticeships relevant to the area in which they did their Foundation Apprenticeship
  • are New Scots aged 16-24 and are applying for any apprenticeships

Further information can be found at https://www.aberdeencity.gov.uk/services/jobs