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Ref no:
Various Locations In Aberdeenshire, AB16 5GB
£18,499 per year
Contract Type:
Fixed Term
Position Type:
Full Time
36.25 hours per week

This position has expired.

Job Description

Aberdeenshire Council are recruiting for a Modern Apprentice in Customer Service to join the team. This is an excellent opportunity to gain new experience and skills with the Customer Support Team.

Delivering an excellent service to customers of the council, you will receive expert training to develop your knowledge in all areas of service delivery throughout Aberdeenshire. Providing an efficient and effective first point of contact you will offer specialist advice and general information deal with front-line queries on council services from members of the public requiring support. You will work toward the SVQ 3/SCQF 6 in Customer Service as you work.

Aberdeenshire Council is committed to increasing the opportunities in the local area by providing Modern Apprenticeships (MA's). These allow you to gain skills, experience and knowledge in the world of work as well as gaining a formal qualification.

The Successful candidate will be placed on an approved programme of training through the Aberdeenshire Council Modern Apprenticeship Scheme for SCQF Level 6/SVQ Level 3. In order to qualify for the appropriate funding from Skills Development Scotland this MA programme is open to candidates aged 16-19. If you have a disability or are a care leaver* then you are also eligible to apply up to the age of 29. Academic achievement to Scottish National Level 4 or 5 or Standard Grade in Mathematics and English, or equivalent transferable experience and Skills is essential.

*Any adult who spent time in care as a child

Aberdeenshire Council currently applies a Living Wage Supplement to all Council employees earning less than £9.78 per hour.

This post requires a Disclosure Scotland Check. A confirmed offer of employment and commencement in the post will be subject to the outcome of this check being deemed satisfactory.

This post has a minimum requirement of one reference which must be your current or most recent employer.

Fixed Term for a period not exceeding 31 May 2023.

Informal enquiries to Alison Macdonald - 01467 534814


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