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Ref no:
ABS32014
Published:
23/6/2022
Closes:
7/7/2022
Location:
Woodhill House, Aberdeen, AB16 5GB
Salary:
£19,842 - £20,674 per year
Contract Type:
Fixed Term
Position Type:
Full Time
Hours:
36.25 hours per week

Job Description

The Council manages the Ready2Go Around Inverurie bus service which is a digital demand responsive transport (DRT) service being piloted in Aberdeenshire. Passengers book travel by either using the Ready2Go App or calling the Council’s Passenger Transport Unit (PTU). The post involves handling customer calls and monitoring operations in real-time using the Moovit system. 

The Council also coordinates other DRT services including A2B dial-a-bus services mainly aimed at older and disabled Aberdeenshire residents. Customers request transport by phoning the PTU with staff then scheduling bookings using Trapeze software. 

Applicants should have an interest in the delivery of passenger transport, an aptitude for scheduling vehicles and a good attitude towards customer care. 

The DRT phonelines are open between 09:00 and 17:00 hours on Mondays to Fridays. 

This post has a minimum requirement of one reference which must be your current or most recent employer.

Fixed Term for a period not exceeding 31/08/2023

Informal Enquiries to Michael Reid - 01467 533693

A Privacy Notice giving you information on the data we hold on you, what we do with that data, who we share your data with and your rights under GDPR is available here.  Alternatively we can send a copy if you ask us to by emailing askhr@aberdeenshire.gov.uk.