Financial Inclusion Officer, Stornoway

Favourite Comhairle nan Eilean Siar
Ref no: CNS01046
Closes: Monday, 27th November 2017
Published: Thursday, 9th November 2017
Location: Town Hall, Cromwell Street, Stornoway, Isle of Lewis
Salary: £21,610 per year
Hours: 37.00 hours per week
Contract Type: Fixed Term
Position Type: Full Time
Organisation: Comhairle nan Eilean Siar
Category: Financial
Sub-category: Benefits Assistant / Officer

Job Description

You will work as part of the Western Isles Poverty and Social Inclusion programme which is part-funded by the European Social Fund, to contribute to the delivery of the following functions:
• Promotion of the Benefits Uptake Service
• Provide advice and support to people potentially eligible for benefits and other forms of financial support
• Liaison with partner agencies locally and nationally
• Dealing with customer enquiries and liaison with the Comhairle’s Customer Services Team.

Requirements

You will be educated to HNC level or equivalent and have the ability to work on own initiative. It is essential that you have good customer service skills and a knowledge of state benefits. The ability to update knowledge through undertaking training or reading publications is essential for this post.

Appointment to the post will be fixed term for 12 months.

Salary for the above post is inclusive of Distant Islands Allowance. Appointment to the post will be on the first point of grade.




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