You will work as part of the Western Isles Poverty and Social Inclusion programme which is part-funded by the European Social Fund, to contribute to the delivery of the following functions:
• Promotion of the Benefits Uptake Service
• Provide advice and support to people potentially eligible for benefits and other forms of financial support
• Liaison with partner agencies locally and nationally
• Dealing with customer enquiries and liaison with the Comhairle’s Customer Services Team.
You will be educated to HNC level or equivalent and have the ability to work on own initiative. It is essential that you have good customer service skills and a knowledge of state benefits. The ability to update knowledge through undertaking training or reading publications is essential for this post.
Appointment to the post will be fixed term for 12 months.
Salary for the above post is inclusive of Distant Islands Allowance. Appointment to the post will be on the first point of grade.