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Ref no:
Dundee House, 50 North Lindsay Street, DD1 1LS
£22,302 - £24,270 per year
Contract Type:
Fixed Term
Position Type:
Full Time
37 hours per week
Work From Home:

This position has expired.

Job Description

Do you enjoy helping others and have the drive to make a difference for the citizens of Dundee? We are looking for a motivated and innovative individual to join and enhance our busy team.

If this is you and you would like to join our Benefit Delivery Team working full time, 37 hours per week, based at home and Dundee House and thrive on providing an excellent customer service, please apply. This is fixed term for one year.

If you have any queries regarding this vacancy, please contact Lynne Anderson on 01382 431269 or email


You will have 5 National 5s, at level 2 or above, including English and Maths, or equivalent; or relevant experience of working within a Benefit Delivery Team environment.


Under relevant degrees of supervision, you will undertake as part of a team, duties relating to the billing and redemption of Council Tax and the administration of Housing Benefit, Council Tax Reduction, Educational Benefits and Discretionary Hardship Payments.

The Individual

You will have experience of supporting the public in a service delivery environment along with experience of an organised and methodical approach to work to ensure that work output expectations are met. You will have data protection awareness.

You will have experience using and working with computerised systems, including Microsoft Office, to input and retrieve data. You will have keyboard skills.

You will have good communication skills, both written and oral along with good numeracy skills. You will have excellent ability to communicate with customers and colleagues.

You will be able to organise and prioritise your workload and take responsibility to work accurately, efficiently and ensure deadlines are met. You will have the ability to work under pressure, as part of a team and with minimum supervision.

You will have a calm disposition and approachable manner along with a flexible approach to carrying out duties and be self-motivated.