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Ref no:
DEE03806
Published:
16/7/2021
Closes:
30/7/2021
Location:
Dundee House, 50 North Lindsay Street, DD1 1LS
Salary:
£21,453 - £23,421 per year
Contract Type:
Permanent
Position Type:
Full Time
Hours:
37 hours per week

This position has expired.

Job Description

Based in Dundee House, you will work full time, 37 hours per week.

If you have any queries regarding this vacancy, please contact Allison Honeyman 01382 431279 or email allison.honeyman@dundeecity.gov.uk.

Requirements

You will have 5 National 4s, or equivalent, including Maths and English or relevant work experience.

Responsibilities

You will investigate and implement initiatives within Communities to minimise the impacts of welfare reform.

You will advise individuals impacted by the Welfare Reform Changes of the changes to their household income and support them to understand their options.

You will work with external partners and agencies to develop options for residents to mitigate the impact of welfare reforms, ensuring they are able to make appropriate decisions based on their individual circumstances.

You will work closely with the council departments and external voluntary agencies ensuring appropriate referrals are made to support individuals and maximise income.

The Individual

You will have experience of delivering a customer focused service and have an understanding of the Welfare Reform changes. You will have proven experience of face to face work with clients in a welfare advice environment. You will have the ability to use IT in the provision and recording of advice – ie basic word processing and knowledge of spreadsheets. You will have effective written and oral communication skills and the ability to demonstrate a proactive approach to problem solving and decision making.

You will have the ability to use interpersonal skills to approach individuals who find it difficult to engage. You will also have the ability to take responsibility for own workload, complete tasks without supervision and manage time effectively. You will be able to work evening and weekends when required.

A satisfactory response from Disclosure Scotland is required.

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