Visitor Assistant

Job Description

Leisure & Culture Dundee is a Scottish Charitable Incorporated Organisation (SCIO) SC042421. It was established by Dundee City Council in July 2011 to deliver leisure, sports, library, information and cultural services for the city.

www.leisureandculturedundee.com

Working 37 hours per week across a 4 week rota within The McManus: Dundee's Art Gallery & Museum as well as other museums and galleries across the city, you will assist in the provision of a unique visiting experience to a wide range of audiences.

 

Requirements

You will have 2 national 4 passes or equivalent. 

Responsibilities

You will assist in the provision of an efficient, responsive and courteous service to users of Cultural Services facilities, including security, cleaning, routine minor maintenance, reception, retail, exhibition installation, learning & engagement activities and gallery interpretation.

The Individual

You will be approachable with excellent customer service skills, have personal confidence and demonstrate consistency in working with colleagues and the public.  You will be required to have good communication skills and the ability to deal with challenging behaviour.

You will have experience of manual handling and building security and be a good team player with the ability to work unsupervised.

You will also be required to work flexible hours including evenings and weekends and undertake appropriate training.