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  • Ref no: EAL05068
  • Published: 9/10/2020
  • Closes: 25/10/2020
  • Location: Penston House, Macmerry, Tranent, EH33 1EX
  • Salary: £19,983.00 - £21,862.00 per year
  • Contract Type: Permanent
  • Position Type: Full Time
  • Hours: 35 hours per week

This position has expired.

Vacancy Information

It is East Lothian Council's policy that successful applicants will be placed on the first point of the salary scale.

Days and Hours of Work:
Monday - Friday  0900-1700
To start ASAP

Although located in the Service Development & Support Team, this post is key to providing support to all teams within the wider Community Housing & Homelessness service and provides a fantastic opportunity to understand and support the full range of services we deliver. As such, the post provides an excellent career path opportunity within the service as well as much needed support for frontline services.

Job Details

To provide an effective and customer focused response for housing applicants, tenants, stakeholders and other professionals seeking services from the Housing Team. In doing so to provide housing options/advice and to arrange where required enhanced housing advice/options interviews.

To provide support to the Community Housing & Housing Options Teams to deliver frontline housing services to applications, tenancies and stakeholders, also to play a role within the team in ensuring the council meets its obligations under the Social Housing Charter.

Please download the Job Outline/Person Specification (available under 'Job Attachments') for the full range of tasks and duties associated with this job.  You will need to refer to these in order to complete the application form.  You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview.

The East Lothian Way
The ‘East Lothian Way’– values and behaviours we expect our employees to demonstrate in their everyday work.  Should you be invited to interview, you may be asked questions based on these behaviours.  Please refer to the document via the link to familiarise yourself with them.

Job Requirements

Relevant Qualifications
Educated to “Higher” level, NC or SVQ level 2 in English and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience. If not already held, you will be required to undertake a period of study to attain the National Standards in Housing Advice and Information at Level 2.

Additional Information

For additional East Lothian Council employment information please click on the following link:

If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link

If you require further information about this vacancy, please call 01620 827868, or email us on

Please note: we do not accept CV's. There is no function to allow you to upload a CV to MyJobScotland and we do not accept CV's by post or email.  All our vacancies must be applied for by completing the on-line application form.

Job Attachments