Receptionist
- Location:
- Central Advice and Support Hub, Hope Street, Falkirk, FK1 5AU
- Salary:
- £22,571 - £23,960 per year
- Contract Type:
- Permanent
- Position Type:
- Full Time
- Hours:
- 37 hours per week
Job Advert
You will greet customers on arrival and establish the purpose for their visit. Identify which customers are likely to be able to self serve and which require or would benefit from face to face support. Promote self-service options and demonstrate to customers how these work. Assign customers to the relevant queue to speak to a Multi Skilled Adviser or to a specialist for pre arranged appointments.
If you are the successful candidate, you will be required to carry out a Disclosure Scotland check.