Skip to main content
Ref no:
FLK09774
Published:
01/02/2023
Closes:
15/02/2023
Location:
Central Advice and Support Hub, Hope Street, Falkirk, FK1 5AU
Salary:
£22,571 - £23,960 per year
Contract Type:
Permanent
Position Type:
Full Time
Hours:
37 hours per week

Job Advert

You will greet customers on arrival and establish the purpose for their visit. Identify which customers are likely to be able to self serve and which require or would benefit from face to face support. Promote self-service options and demonstrate to customers how these work. Assign customers to the relevant queue to speak to a Multi Skilled Adviser or to a specialist for pre arranged appointments.

If you are the successful candidate, you will be required to carry out a Disclosure Scotland check.

 

  • Disability Confident Employer - Employer
  • Armed Forces Covenant Silver.png
  • Scottish Living Wage
  • Carer Positive Employer in Scotland - Engaged