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  • Ref no: FIF14473
  • Published: 14/8/19
  • Closes: 28/8/19
  • Location: Various Locations in Fife
  • Salary: £22,807.00 - £25,980.00 per year
  • Contract Type: Permanent
  • Position Type: Full Time
  • Hours: 36 hours per week

Applications for this job cannot be made online. Please refer to the advert for further information.

Job Description

Internal Applicants Only

Interview Date: Wednesday 18 September 2019

The job pack for this vacancy is attached at the bottom of the page. It provides more detailed information about the job and the type of person we are looking for.

All employees are expected to display and promote certain behaviours in the workplace.  Our ‘How We Work Matters’ behaviour framework contains more information and is available via this link.

Before applying, it is important that you read the ‘Candidate Information’ by clicking on this link. The main Terms and Conditions and employment are available via the same link.

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Provide a front-line proactive role in preventing homelessness and a reactive role in assisting actual and potentially homeless people secure permanent housing, which meets their requirements.

Interact with various agencies and personnel, e.g. GP’s, Solicitors, Social Work, Police, DWP, Keyfund Service, Area Housing Management Teams, Front-line Lead Advisors, Elected Members and MSP’s.

The post is 36 hours per week, Monday to Friday on a permanent contract and will provide a service Fife Wide. 

Before confirming appointment, you will be required to obtain Protection of Vulnerable Groups (PVG) scheme membership through Disclosure Scotland and become a member of the relevant PVG scheme.

The Individual

You should be educated to SCQF level 7, which includes HNC or Advanced Highers or equivalent.

Have knowledge of housing in both the social and private rented sector.

Have knowledge of Housing Options across all tenure types.

Be able to manage a complex caseload.

Have good communication & I.T skills.

The jobholder will use skills and knowledge to deliver high quality housing advice to homeless or potentially homeless customers. 

They will be responsible for assessing homeless applications in line with homelessness legislation and make a legally sound decision.

This includes the assessment of individual needs, arranging temporary accommodation, collecting and updating risk information, liaising with other Authorities and various agencies and reviewing customer cases on a regular basis.

The jobholder should have the relevant skills and abilities to allow them to establish good working relationships with a variety of agencies.  They should be able to communicate with customers and respond accordingly to their needs.

In Fife Council how we work matters and you will be responsible for being a role model by displaying and promoting behaviours that are expected of all Council employees:

  • Take ownership
  • Focus on customers
  • Work together
  • Embrace technology & information
  • Deliver results

For further information, please contact:

Lead Officers (Homelessness Services)

Lyndsey Halley, 03451 555 555 ext 440678 (

Lesley Gill, 03451 555 555 ext 480412 (

Job Attachments