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  • Ref no: FIF14676
  • Published: 11/9/19
  • Closes: 24/9/19
  • Location: Rothesay House, Glenrothes, KY7 5PQ
  • Salary: £22,807.00 - £25,980.00 per year
  • Contract Type: Permanent
  • Position Type: Full Time
  • Hours: 36 hours per week

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Job Description

Internal Applicants Only

Work Location: Fife Wide

Interview Date: Friday 4 October 2019

Housing Services Income Poverty & Private Housing Team manages a wide range of services in relation to private sector housing. You will be responsible for the delivery of the Council’s regulatory function in relation to the private housing sector or the development of a housing factoring service.

The job pack for this vacancy is attached at the bottom of the page. It provides more detailed information about the job and the type of person we are looking for.

All employees are expected to display and promote certain behaviours in the workplace.  Our ‘How We Work Matters’ behaviour framework contains more information and is available via this link.

Before applying, it is important that you read the ‘Candidate Information’ by clicking on this link. The main Terms and Conditions and employment are available via the same link.

 

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Requirements

Responsible for ensuring high quality private sector housing services through the implementation of legislative standards, Council policies, prescribed processes and self-developed solutions.  As Housing Management Officer you will be required to deliver high quality customer care and advice, supporting private owners, landlords, tenants and other stakeholders.

The post holder will be responsible for liaising and communicating effectively at all levels internally and externally in relation to mutual repairs, landlord registration, licensing of houses of multiple occupancy, factoring and empty homes. You will be working within local communities to provide customers and partners with information, advice, guidance and support in relation to private housing issues to meet performance targets and ensure the delivery of excellent housing services.

Before confirming appointment, you will be required to obtain a Basic Disclosure through Disclosure Scotland..

The Individual

You must possess:

Ability to deliver housing services through field-based working

Ability to provide a regular and effective service

Experience of assessing and appraising complex information, problems or situations (Deliver results)

Negotiation skills

Time management skills

Knowledge of housing policy and practices, housing advice and housing standards

Customer care skills (Focus on customer) & experience of assertive case management

Experience of partnership working in Council / private sector housing improvement

Budget management and communication & organisational skills

 

For further information, please contact:

Finlay Ross on 03451 555 555 Ext: 444521, e-mail finlay.ross@fife.gov.uk or

Paul Cairns on 03451 555 555 Ext: 442871, e-mail paul.cairns@fife.gov.uk