Support Assistant

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Job Details

An opportunity has arisen for a temporary, FC4 Support Assistant, providing support to Democratic, Legal and Members Services.

This post is for 28.8 hours per week and is temporary until October 2023, the postholder will be based in Fife House and can opt into blended working.

Providing support to Elected Members and teams within Democratic and Legal Services, the main activities include working from generic mailboxes, answering enquiries by phone and e-mail from the public and other departments, arranging meetings, booking meeting rooms for Committee meetings, formatting documents, arranging councillor surgeries, booking business travel, supporting the Children’s Panel administration, supporting and attending civic events, filing and mail handling etc.

The Person

Educated to National 4 with core skills modules, SVQ1, 3 Standard or “O” Grades or equivalent.

You should ideally have experience of using current Microsoft computer-based applications to carry out a range of duties. Due to the sensitive nature of the role, good communication skills are necessary and should include an awareness of customer care with telephone, e-mail, and face to face enquiries.

An awareness of confidentiality is essential, along with how you might handle this type of information in a secure and safe manner.

Key skills required include accuracy, attention to detail, time management, customer service, organisational skills and good levels of interpersonal skills to enable you to work as part of a team or on your own as required.

We are currently shaping our future workstyles however, in light of current advice, we are introducing blended home/office working that will include office access days each week with homeworking for the remainder of your working time.

For further information please contact: Lorraine Low, lorraine.low@fife.gov.uk