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Ref no:
St Catherine Street, KY15 4TA
£23,483 - £26,768 per 4weeks
Contract Type:
Position Type:
Part Time
20 hours per year

This position has expired.

Job Details

The post is working with the existing team of welfare support workers in North East Fife delivering community job clubs and telephone support. The job clubs are offered across North East Fife in 7 venues currently and the ability to drive and deliver these across the area is essential. The work is varied and staff ensure they offer support and help to people who are struggling financially, need help with welfare benefits and other help due to poverty and inequality.

To promote an integrated response to addressing issues presented by clients accessing Welfare Reform support services. Welfare support services have been set up to respond to the impact of welfare reform. A key priority is to provide information, advice and advocacy for people to progress into work. Welfare Support Assistants will work in a collaborative way with the volunteer development initiative.

A link to the role profile is included below. You will find more information about the job and the type of person we are looking for.

The Person

Applicants must be educated to SCQF level 5, which includes National 5 or SVQ level 2 or Standard Grades at Credit level or equivalent or National Certificate in Advice and Guidance, Customer Care, Administration, or equivalent area.

You will be part of an area team and contribute to the wider network of Welfare Support Assistants across Fife.

To be effective you should be a confident communicator and have a high level of empathy with the client group. You will establish positive relationships with local agencies and organisations within the sphere of welfare reform and anti-poverty.

Increasingly, many of the processes involved are completed on-line or using dedicated software programmes. The successful candidate will have appropriate experience of MS Office and the ability to input data accurately, keeping to reporting deadlines as required.

Given the nature of the post, you should be self-motivated and able to work under pressure. Welfare Reform changes are on-going, and you should be willing to keep up to date with changes and undertake training as appropriate.

All posts are community based and you should be able to demonstrate that you are able to meet the travel demands of the post, either through public transport or holding a driving licence. The North East Fife post is in a rural area and public transport may not be suitable, therefore a driving licence and access to transport is essential.

Before confirming your appointment, you will be required to obtain an Basic/Standard Disclosure through Disclosure Scotland.