Advocacy Worker (2 Full Time & 1 Part Time) Fixed Term - Re-advertisement

Favourite Community Safety Glasgow
Ref no: GLA03072
Closes: Sunday, 28th January 2018
Published: Friday, 12th January 2018
Location: Company Headquarters, 727 London Road, Glasgow
Salary: £27,836 - £33,943 per year
Hours: 35.00 hours per week
Contract Type: Fixed Term
Position Type: Full Time & Part Time
Organisation: Glasgow
  Community Safety Glasgow
Category: Social Services / Housing / Childcare
Sub-category: Community Service

Job Description

Community Safety Glasgow (CSG) is an organisation with charitable status, which aims to prevent crime, tackle antisocial behaviour and promote community safety. The mission of the Company is to promote, deliver and support services that improve the safety and wellbeing of all citizens and help ensure that Glasgow continues to develop as a safe, healthy, working, learning and thriving city for all citizens.

An opportunity has arisen within ASSIST (Advocacy, Safety Support and Information Services Together) and Domestic Abuse Services for 3 Advocacy Workers.

ASSIST and Domestic Abuse Services is an accredited Independent Domestic Abuse Advocacy service, which works closely with statutory and voluntary services to deliver a pro-active, rapid and stream-lined response to those affected by domestic abuse, and who are interacting with the criminal justice system. Working in close partnership with Police Scotland to a model that balances risk and safety, ASSIST’s ethos of placing the client at the centre of any intervention is crucial.

The main purpose of the Advocacy Worker role is to provide a sensitive, pro-active short to medium term advocacy, support and information service, primarily by telephone, to victims/survivors of domestic abuse who are referred to ASSIST, focussing on those most at risk.

The postholders will be required to:

• Receive referrals from the police or other partner agencies and contact the victim/survivor within 24 hours to offer crisis intervention, risk assessment, safety planning and information;
• Provide a pro-active, short to medium term, needs-based service within a multi-agency framework to victims/survivors of domestic abuse, focussing on those at most risk;
• Manage a caseload and to provide additional support to those ASSIST clients most at risk where a case is proceeding through a specialist domestic abuse court and/or the victim/survivor is assessed as being at high risk of further abuse;
• Provide information throughout the criminal justice process and ensure ASSIST clients are kept informed of his/her rights and options and to attend the specialist domestic abuse court when required;
• Support ASSIST clients to identify and take action to address their own safety.

Candidates will be required to demonstrate:
• Previous experience of providing  support and information to vulnerable people, including crisis intervention, assessment of risk, safety planning, carrying a caseload, multi-agency advocacy, support and information;
• Previous experience of liaising with a range of partner agencies and advocating on service users’ behalf;
• An understanding of the dynamics, impact and scale of domestic abuse and other forms of gender based violence;
• Excellent organisational skills, including the ability to prioritise under pressure and to work to tight deadlines;
• An ability to be flexible, manage change and adapt to new ways of working;
• An ability to work on own initiative and as part of a team.

We have two full time posts and one part time post; all posts are fixed-term until 30 June 2018 in the first instance due to funding, with a possibility of extension if further funding is available.
The full time posts hours of work are 35 per week, Monday – Friday, 9am – 5pm.
The part time post hours of work are 17.5 per week, with working pattern to be confirmed between Monday – Friday, 9am – 5pm.
The postholders will be required to work across East Kilbride, Glasgow, Clydebank, Renfrew and Kilmarnock.

Theses positions require membership to the Protecting Vulnerable Groups (PVG) Scheme (Vulnerable Adults) and a Level 2 Non-Police Personnel Vetting Check. For further information please refer to our Guidance on Employment Vetting, which is available on our website (

These posts are exempt from the provisions of the Rehabilitation of Offenders Act 1974 (Exclusions and Exceptions) (Scotland) Amendment Order 2015. A full list of convictions that must always be disclosed and convictions that should be disclosed subject to rules is available on the Disclosure Scotland website:

We support equality and diversity in the workplace. We particularly welcome male applicants and those from a black and minority ethnic background, as they are under-represented within ASSIST and Domestic Abuse Services. This statement has been made in line with section 159 of the Equality Act 2010.

Please note this is a re advertisement and previous applicants should not re-apply.

Application Packs

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, Audio and other languages. To request an alternative Application Pack please phone 0141 287 1054. Packs will be posted out to you within 3 working days of receiving your telephone request. Please note the closing date of the job advert to ensure that you give yourself plenty of time to complete your application form and return it to us.

Further Information

For further information about working for us please refer to our website Working for us 

Job Location