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Ref no:
Headquarters, Glenurquhart Road, Inverness, IV3 5NX
£41,477 - £45,354 per year
Contract Type:
Position Type:
Full Time
35 hours per week

Job Description

Post Title:  ICT Commercial Manager
Location:   Highland Council Headquarters, Inverness
Hours:        35 hours per week
Duration:   Permanent
Salary:       £41,447 - £45,354

Salary placing will normally be at the first point of the scale.

Contact Person: Daniel Scott,  Tel: 01463 702391

Job Purpose:

To lead on ensuring that contracts for ICT services, goods and systems are fit for purpose. Acting as designated Contract Owner/Supplier Relationship Manager, the post holder will build productive commercial relationships with suppliers to ensure they deliver as per the agreed business outcomes and drive continuous improvement. To work with a broad range of stakeholders, leading client-side resource both within ICT Services and the wider business. Provide effective liaison between ICT Services and the Corporate Procurement team, ensuring best practice is understood and implemented. Drive critical activities in the lifecycle management of ICT contracts and suppliers with principal responsibilities including procurement, onboarding, driving value, identifying and manging risk, managing strategic contract changes, dispute resolution, and contract exit. 

The postholder will work as part of the Digital Delivery Team which will play a critical part in the Council’s work to digitally transform service delivery, the Commercial Manager will play a key role to build and develop effective commercial relationships ensuring productive outcomes for both the Council and its suppliers. 

Please APPLY ONLINE. If you are unable to apply online and you wish to request an offline application pack, please contact Business Support via  or tel: 01349 868642 (during office hours) quoting post the reference number above.

Shortlisted applicants will normally be contacted by email, unless otherwise stated.

Please check your emails regularly, including your junk/spam folder.


  • Educated to degree level in a numerate/business/digital and technology related subject; or
  • Relevant industry specific qualification(s); or
  • Extensive relevant proven experience that demonstrates a similar level of knowledge and understanding.


Lead the commercial and supplier relationships for all key ICT Contracts with a key focus on the principal stages of lifecycle management. Ensuring, from the outset that contract deliverables are clearly aligned with agreed business requirements with a focus on value throughout the term of the contracts.

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