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Ref no:
Midlothian House 40-46 Buccleuch Street, EH22 1DN
£20,813 - £26,920 per year
Contract Type:
Position Type:
Full Time
36 hours per week

This position has expired.

Job Vacancy


An exciting opportunity has arisen for motivated and enthusiastic candidates of any age to develop the necessary skills to deliver software and applications support to staff across all Council services.

Based in Midlothian House as part of the Business Applications Team within Business Services, you will provide support for a number of business critical systems utilised by Finance & Revenues, HR/Payroll, Education, Health and Social Care, Property & Roads Maintenance and Waste Services.

You will work to support the modernisation and development of processes and the production of management information.

This role would suit ambitious individuals who would be interested in developing a career in the support of software/applications and are looking for an entry level post that offers the prospect of gaining a breadth of experience.

You must hold a minimum of three standard grades level 3 passes or above in Mathematics and English or equivalent (SVQ level 2 or equivalent is an acceptable alternative) or equivalent demonstrable experience in a similar role. Some practical experience or demonstration of competency in the use of Microsoft Office software (an SVQ2 or equivalent is an acceptable alternative) is essential.

You should also be able to demonstrate interpersonal skills, an awareness of the importance of confidentiality, an attention to detail and an ability to prioritise to achieve deadlines.

Depending on qualifications, skills and experience, it is expected that the successful candidate will work towards completion of a formal qualification to HNC level e.g. Admin & Information Technology or similar. A programme of on the job training will be provided to complement formal study.

Please note this trainee position is open to all ages.

CLOSING DATE Thursday 13 October 2022

INTERVIEW DATE TBC                 


Job Advert

Position Title: Trainee Applications Support Officer

Position Number: RAE0033

Directorate: Place                        

Location: Business Services                            

Contract Status: Permanent         

Hours of Work: 36  

Working Pattern: 5 x 7.2 hours

Weeks per year: 52

Please note that it is Midlothian Councils policy that successful applicants will be appointed to the first point on the salary scale.

Salary grade:                  

The salary placing will be dependent on qualifications, knowledge and experience. It is expected that there would be progression through a training and development programme as below. As well as completion of formal qualifications, progression is dependent on achieving a satisfactory annual appraisal rating.



Salary Point Placing




Grade 2


£20,813.56 to £21,715.23

Depending on qualifications, knowledge and experience

Grade 3


£22,034.57 to £22,955.03

Depending on qualifications, knowledge and experience

Grade 4


£23,330.72 to £24,326.32

Depending on qualifications, knowledge and experience

Grade 5


£24,983.78 to


Completion of HNC or equivalent.







Compliance with the mandatory Cabinet Office PSN (Public Sector Network) Code of Connection requires the Council to meet a baseline personal security standard. This requires completion of a disclosure check for all employees who can access official information. The fee for this PSN Disclosure check will be met by you. 

Additional Information

If you have difficulty applying for this post or accessing attached documents, or if you have a disability and reasonable adjustment is required, please call 0131 271 3063 to speak to a member of the Recruitment Team stating the post reference number.

Midlothian Council is currently undergoing a period of transformation, changing and improving the way it delivers services in Midlothian. As a consequence, there are a number of existing employees for whom we are committed to seeking suitable alternative employment within the Council in accordance with our legal obligations. Candidates are advised that, for some vacancies, internal candidates in this situation will be interviewed before the wider selection pool and a slightly longer delay may be experienced before application outcomes can be advised to you. Thank you for your patience in this matter.