Service Delivery Manager

Job Advertisement

Service Delivery Manager

Home Support Service, Motherwell      

NLC12 £42,662 - £46,926

North Lanarkshire has ambition and are committed to improving people’s lives to ensure they feel safe, comfortable and happy living independently in their own homes.  We know that delivering quality services starts with having the right people working here helping us do this.

We are currently recruiting an inspiring leaders to join our centralised home support team based in Motherwell, someone who shares in our ambitions and is committed to providing enhanced standards of care and support to individuals and their families across our communities.

As a member of our home support management team you will work closely with the Service Manager to ensure we continue to deliver excellent home support services, ensuring both efficient and effective use of people and financial resources, implementing and monitoring quality assurance and contributing to service delivery improvements.

To apply, you must have extensive experience working in home support, social work or the independent sector and demonstrate you have the skills and knowledge to be able to make decisions which support our policy framework, standards and service objectives.   As a people manager, you must be a confident communicator with strong leadership and organisational skills, able to manage, motivate and develop staff.

Possession of a SVQ Level 3 in Health & Social Care or equivalent is essential.  Possession of SVQ Level IV in Social Care, Diploma in Domiciliary Care Management or equivalent is desirable, successful applicants who do not currently hold one of these essential qualifications will be required to complete this within 3 years of commencing in post. 

You are required to become a member of the Protecting Vulnerable Groups (PVG) Scheme prior to commencing in this role and be registered or eligible for registration with the Scottish Social Services Council (SSSC). 

 

Working here at North Lanarkshire Council

If you’re considering a career with us, you’ll be keen to know what’s in it for you.  We have a great package of benefits available, from health and wellbeing to finances and family.  This includes 26 days annual leave and 6 public holidays*, and a wide range of offers available to you through our NLLife reward site.  We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

For more information on local authority careers visit the myjobscotland career hub

North Lanarkshire Council are Happy to Talk Flexible Working, we operate a
Smarter Working Policy.

Click here to see our Recruitment Charter.

*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip.  You will only be paid for the hours that you work.

  

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled and who meet the minimum requirements for the position.

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.

The following link contains our Easy Read documents which will help explain the process and what happens during the selection process.

Easy Read – My NL