Business Improvement Officer PKC08813
£38,310 - £40,900
2 High Street, Perth PH1 5PH
Perth and Kinross Health and Social Care Partnership Business Improvement Team is looking for an enthusiastic and customer focused individual for this role, providing project management, business improvement and performance management support across a varied range of activities and systems. The Team is high performing, innovative and constantly looking to challenge the status quo and do things better. This role presents an excellent opportunity to contribute to the delivery of health and social care services at a time of significant change and innovation.
Although based within 2 High Street, it is expected that the post holder will be working in a hybrid model (at least initially) digitally connected to the Team, with ability to work independently to achieve desired productivity. The post may also require travel throughout Perth and Kinross. The post holder will be expected to be able to support teams and services throughout the Health and Social Care Partnership to improve the service provided to services and patients.
Are you an innovative, confident, enthusiastic, hardworking individual with a desire to improve services? Do you have excellent communication skills? Do you have the skills and knowledge to work with a broad range of stakeholders to support business improvement, management projects, develop and support performance management improvements, collect and analyse data, provide business change expertise, challenge information and current processes in an already high performing organisation?
The successful candidate will be expected to: -
•Provide advice and guidance using business improvement techniques and methodologies including “PRINCE2”, and “AGILE” across a range of programmes.
•Provide business and change analysis expertise, identifying and defining solutions that will lead to transformational change and business/service improvement
•Carry out the role of Project Manager for business and improvement initiatives by producing and contributing to the development of business cases, improvement plans, Project Initiation Documents (PIDs) and ensuring projects are delivered on time and within the allocated resource.
•Ensure project methodologies and governance are applied for all formulated projects and include identification of risk, assessment of recourse/budget requirements.
•Ensure that systems are in place to identify, monitor and track benefits arising from business improvement initiatives
•Responsible for the collection and analysis of performance information for a number of stakeholders both internally and externally
•Contribute and provide support and co-ordination of the production of Strategic Plans as well as internal and externally published reports. This includes the ability to produce high quality reports in preparation for Integration Joint Board or wider committees
•Support services with the preparation and implementation of their performance frameworks, preparing and analysing statistical information to support operational and strategic decision making.
•Analyse and review data to produce reports outlining progress and recommendations for the Integration Joint Board and associated Committee(s), Senior/Executive Management and individual service management teams.
•Support Executive Leadership, Service Managers and Team Leaders in the delivery of business improvement by carrying out appropriate business change methodologies including but not limited to: business process re-engineering through process mapping analysis, data collection and analysis, facilitating workshops and wider consultations, communication and engagement.
•Design, develop and deliver presentations and materials at for project boards, senior management, seminars and workshops.
•Proactively maintain an up-to-date awareness of the relevant legislative and regulatory changes which affect and impact on service delivery, particularly in respect to public reporting requirements.
You must have a Degree or equivalent experience and professional qualifications would be a distinct advantage. You must also have a valid driving licence as this post requires you to travel to a variety of locations across Perth and Kinross. Further information is contained in the attached role profile. If you have the skills and knowledge to improve performance and processes, ultimately for the benefit of customers, then we look forward to receiving your application.
When completing your application for this post, please ensure you provide current contact details (including e-mail addresses) for two referees, one should be your present or most recent employer. However, if you are an existing employee of Perth & Kinross Council, you are only required to provide reference details for your current employer.
Please APPLY ONLINE. Facilities are available at all public libraries in Perth and Kinross. If you have a disability and require reasonable adjustments, please call 01738 475555 to discuss.
As part of our safer recruitment measures, Perth & Kinross Council carries out rigorous checks on the right to work in the UK, qualifications, employment history, including references, and fitness to undertake the post.
Some jobs may have been traditionally carried out predominately by one gender, but we would encourage you to apply if you meet the requirements, irrespective of your gender.
A healthy work life balance is important to Perth & Kinross Council and we provide supportive management and flexible working arrangements to help you achieve a healthy work life balance. You will have access to training and support for continued professional development.
Perth & Kinross Council welcomes applications from former armed forces personnel/reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government.
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