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Ref no:
Renfrewshire House Cotton Street Paisley, PA1 1UJ
£40,916 - £44,274 per year
Contract Type:
Position Type:
Full Time
35 hours per week



Please note this post is a re-advertisement, previous candidates need not apply.


Renfrewshire is one of Scotland’s larger local authorities and we work hard to respond to the needs of our communities and deliver excellent local services. Our teams provide services to people at every stage of life—helping to make Renfrewshire a safe, welcoming, and fair place for everyone.

Join us and you’ll be working in a supportive environment where you’ll have the chance to make Renfrewshire a better place and contribute to its future. You’ll be part of our ICT Systems Team, who work within the ICT team as part of the Finance and Resources Service. Our service ambition is to ensure the smooth running of corporate Council operations, by providing services across the organisation—including HR, procurement, legal, ICT and audit & governance. Your knowledge and skills will help us continue to improve what we do and how we do it.

Renfrewshire Council’s ICT department provides support for approximately 11,000 devices and 20,000 users across both our corporate and academic environments. The ICT Systems team focuses on infrastructure and application support. This includes On-premise, IaaS and SaaS solutions and the integrations between them.

As part of the ICT Systems team you will provide 3rd level ICT support, administration and development of our ICT environment. This is a varied and exciting role, with plenty of space to grow and develop. You’ll need attention to detail , a can-do attitude and be able to work well within a team environment. You’ll need to be confident, approachable and understand the importance of maintaining high standards, have great communication and engagement skills and have an enthusiasm for learning.

You should have a relevant degree and/or be able to demonstrate significant relevant experience in this area.

You must have a confident, professional and customer focused manner to help develop good relationships with customers, colleagues and 3rd parties.


As an ICT Systems engineer you will require experience of the following areas:

  • Practical experience of infrastructure and application technologies including implementation, administration, upgrades and support
  • The ability to develop technical solutions to complex problems, both independently and as part of our team
  • Differing ICT delivery models (e.g. On premise, IaaS, SaaS) and integration between them
  • Windows and Linux server operating systems
  • Working within an ITIL framework

Currently we are looking to supplement the skill set of our team with a candidate having the following additional areas of expertise:

  • Microsoft 365 E5 Product & Security suite (e.g. Exchange Online, Teams, Sharepoint, Power BI Gateway etc)
  • Azure Active Directory Authentication (e.g SSO for SaaS using SAML or Oauth)
  • Device management (e.g InTune for Mobile Devices and SCCM for Windows Devices)

Please see the Job Outline and Person Specification for a fuller list of what you’ll do and what we’re looking for.

As our value’s suggest we believe in opportunity for everyone. At Renfrewshire Council, we go that extra mile for our people; we offer a work supportive environment which gives you the chance to use your skills and develop new ones within a high-profile organisation. Not only that, but we also offer our colleagues several great benefits.

  • Flexible working arrangements including hybrid working
  • Generous leave package, including annual and public holidays
  • Training, development and continued professional development
  • Excellent pension benefits with Strathclyde Pension Scheme
  • Discounts for staff such as Mylifestyle employee benefits hub, Cycle2Work scheme, Let's Connect home and technology benefit etc.

This is an exciting time to join our ICT Team. If you share our values and are ready to be part of our journey, please select the apply button. We look forward to receiving your application.

If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post. If you would like further information in relation to the Disclosure Scotland checks, please visit














  • Disability Confident Employer - Employer
  • Scottish Living Wage