Modern Apprentice - Customer Advice Support Services - 4 posts

Favourite Scottish Borders Council
Ref no: SBO02296
Closes: Sunday, 18th March 2018
Published: Wednesday, 7th March 2018
Location: Various Locations In Scottish Borders
Salary: £7,391.24 - £12,866.24 per year Dependant on experience
Hours: 35.00 hours per week
Contract Type: Temporary
Position Type: Full Time
Organisation: Scottish Borders Council
Category: Modern Apprenticeship / Trainee
Sub-category: Technical

Job Details

Grade: NMW 1-3
Hourly Rate: £4.05 - £7.05
Salary: £7,391.24 - £12,866.24 per annum
Contract Duration: Temporary until 30 May 2019

Please note the locations for these positions will be at Council Headquarters, Hawick and Galashiels.

Role Purpose

Customer Advice and Support Service are pleased to offer 4 people the opportunity to take on a 15 month temporary contract in the Council's Modern Apprentice scheme.

The successful candidates will be based in one of Scottish Borders Councils Contact Centres or in Customer Services Business Support team at Council Headquarters but on occasion you may be asked to do tasks in different locations that are beneficial to your development and training.
You will have contact with the general public and are expected to be respectable, well-mannered and helpful at all times.


A good standard of general education including literacy, numeracy and ICT skills equivalent to at least SCQF 4 or equivalent

In accordance with Government Guidelines, you will need to be aged 16-24 (at the point of starting the Apprenticeship) to qualify for this position.

Informal enquiries to

Informal Enquiries can be made to Tracey Beattie Email: Tel: 01835 824000

Job Location