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  • Ref no: SOA04696
  • Published: 30/8/2019
  • Closes: 15/9/2019
  • Location: Information and Advice Hub, 1/3 Mainholm Road, Ayr, KA8 0QF
  • Salary: £14,001.00 - £15,291.00 per year
  • Contract Type: Permanent
  • Position Type: Part Time
  • Hours: 24.5 hours per week

Applications for this job cannot be made online. Please refer to the advert for further information.

Job Description

What is the role? 

The Information and Advice Hub delivers a high quality information and advice service, they deal with a range of comprehensive issues and are fully trained to guide and support South Ayrshire residents with their welfare rights and issues related to debt and money advice. 

We are looking to add to our team of multi-skilled advisors and we are interested in customer focussed individuals who are willing to go above and beyond to ensure the delivery of the best service possible for every customer.  The role of our Advisors is diverse and you will undertake an extensive training programme to develop your knowledge and skills to allow you to effectively carry out the duties of the role.

We are particularly interested in candidates who have experience in delivering a front line advice service to customers and are able to demonstrate the following:

  • extensive experience in Welfare Rights or Money Advice
  • the ability to manage a varied and complex case load

We are looking for candidates with a positive attitude who are equipped with the determination to achieve performance standards and assist in driving the service forward.

You will be flexible to meet the changing needs of the service and as an Information and Advice Advisor you will be willing to travel to our Outreach locations across South Ayrshire to ensure our services are available to those who need it. 

Please click on the option to download additional information on this vacancy to access the Job Description.
Extra information:

The Grade of this post is Grade 2 / Level 5, the hourly rate is from £10.96 to £11.97 and the annual salary for the post is from £14,001 to £15,291.

Closing date for applications is 15 September 2019.


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