SLA03311 - Housing Officer

Favourite South Lanarkshire
Ref no: SLA03311
Closes: Sunday, 17th September 2017
Published: Thursday, 7th September 2017
Location: Brandon Gate, Brandon Gate, 1 Leechlee Road
Rate: £10.22 - £13.01 per hour
Hours: Variable
Contract Type: Fixed Term
Position Type: Full Time
Organisation: South Lanarkshire
Category: Social Services / Housing / Childcare
Sub-category: Housing / Homeless

Job Description

Housing & Technical Resources

Location: Brandongate, Leechlee Road, Hamilton

Hours:     35 Hours per week

Duration Fixed Term until 31 March 2018

An excellent opportunity has arisen for three individuals to join the council’s Benefits Are Changing Team for a period of six months, supporting tenants affected by the changes to the welfare benefits system.

The team sits within the Housing Service and works closely with the local housing teams, the Job Centre Plus, the Universal Credit Service Centre and other partner organisations.

As an officer within the Benefits Are Changing Team you should have significant experience of working in a customer service environment.

You should also have a working knowledge of the issues in relation to the Welfare Reform programme.

Excellent IT skills are required as well as the ability to organise and prioritise workload in an efficient way to respond and adapt to the challenging policy landscape.

You should also possess excellent communication skills and have the ability to work with a wide variety of people.

You will be eligible to participate in South Lanarkshire Council's Car Pool Scheme as it would be advantageous to have access to a vehicle for business purposes if required to travel to alternative locations.

As part of our approach to good practice and safer recruitment we carry out a number of pre-employment checks for example, Identity, Asylum and Immigration and employment history etc.

As this post involves accessing the public services network, the preferred candidate will be subject to the Baseline Personnel Security Standards (BPSS). The preferred candidate will be subject to a Basic Disclosure provided by Disclosure Scotland prior to a formal offer of employment being made.

Please refer to http://www.disclosurescotland.co.uk/publications/ and click on Code of Practice for further information about the disclosure process and best practice.

Delivering a Fairer Future – Under the Council’s positive action programme, applications for this post are particularly encouraged from male applicants.

As the application process has changed, we recommend you familiarise yourself with the revised format and content of the form by clicking on the following link to access the applicant user guide.

Applicant User Guide

Applications online

Please note all correspondence with be sent to your email account.

Closing date:  Sunday 17th September 2017

Interviews will take place week commencing Monday 9th October 2017

South Lanarkshire Council / South Lanarkshire Leisure & Culture are Equal Opportunities employers and encourage applications from all members of the community. We are committed to the Double Tick Initiative and offer a guaranteed interview to any applicant who considers themselves to be disabled and who meets the competency requirements for the post.