SLA03397 - Helpdesk/Acceptance Into Service Administrator

Favourite South Lanarkshire
Ref no: SLA03397
Closes: Friday, 6th October 2017
Published: Friday, 29th September 2017
Location: SEEMiS Group LLP, Council Offices, Almada Street, Hamilton
Salary: £15,289 - £15,991 per year
Hours: 35.00 hours per week
Contract Type: Permanent
Position Type: Term Time Full Time
Organisation: South Lanarkshire
Category: IT / Telecommunications
Sub-category: Networking

Job Description

 

 

 

SEEMiS Group LLP

Location: SEEMiS Group LLP, Floor 14, South Lanarkshire Council Offices, Almada Street, Hamilton, ML3 0AA

Hours: 35 hours per week

Permanent Term Time

Please note this post is a re-advertisement and previous applicants need not apply.

South Lanarkshire Council administers the recruitment process on behalf of SEEMiS Group LLP.

SEEMiS Group is a unique software development organisation, owned and managed by all 32 Scottish Local Authorities delivering a national Education Management Information System (MIS). As such all 32 Local Authorities student data is processed and managed by SEEMIS.

Working closely with its members and strategic bodies responsible for the direction of Education in Scotland, the organisation is charged with developing and continually improving its products and services to support Local Authorities and associated schools to deliver statutory and discretionary responsibilities.

We are looking to recruit a highly motivated Helpdesk/Acceptance Into Service Administrator to supplement our current team. You should come with a working knowledge of SEEMiS applications and have an understanding of the important service we provide.

You will provide frontline 1st level support for all SEEMIS applications to our end users in schools and Local Authorities. You will also be involved in contributing to the acceptance into service testing/review process for system enhancements/additions to our portfolio.

Knowledge and experience of the SEEMIS MIS system and/or the Education sector is essential.

Requirements

As part of our approach to good practice and safer recruitment we carry out a number of pre-employment checks for example, Identity, Asylum and Immigration and employment history etc.

As this post involves accessing the public services network, the preferred candidate will be subject to the Baseline Personnel Security Standards (BPSS). The preferred candidate will be subject to a Basic Disclosure provided by Disclosure Scotland prior to a formal offer of employment being made.

Applications online

As the application process has changed, we recommend you familiarise yourself with the revised format and content of the form by clicking on the following link to access the applicant user guide. Please click here

SEEMiS Group LLP are Equal Opportunities employers and encourages applications from all sectors of the community. In addition we are committed to the Double Tick Initiative and offer a guaranteed interview to any applicant who considers him / herself to be disabled and who meets the competency requirements for the post.

Responsibilities

Closing Date: Friday 6 October 2017.

 

Job Location