Visiting Officer (Fixed Term)

Favourite West Dunbartonshire Council
Ref no: WDN01146
Closes: Sunday, 23rd April 2017
Published: Tuesday, 11th April 2017
Location: Council Offices, Bridge Street, 6 - 14 Bridge Street, Dumbarton
Salary: £16,113 - £17,610 per year
Hours: 35.00 hours per week
Contract Type: Fixed Term
Position Type: Full Time
Organisation: West Dunbartonshire Council
Category: Call / Contact Centres / Customer Service
Sub-category: Collections

Job Description

This post is fixed term until 31st March 2018.

We currently have a full time temporary Visiting Officer position within our Bridge Street office. The main purpose of the job is to collect rent arrears, council tax arrears and sundry debt owed to the council by visiting customers homes.

The successful candidates will have experience of working in a similar environment along with good experience of dealing with the public.Previous experience in the collection of council debts,housing benefit, council tax reduction and welfare rights would be an advantage.


The preferred applicant will be required to complete a Basic Disclosure check prior to a formal offer being made by West Dunbartonshire Council.


The employment for which you are applying is excepted from the provisions of section 4(2) of the Rehabilitation of Offenders (Exceptions) Order 1975. Applicants are, therefore, not statutorily entitled to withhold information about convictions which for other purposes are "spent" under the provisions of the Act. In the event of employment any failure to disclose such convictions could result in dismissal or disciplinary action.

The Individual

West Dunbartonshire offers a family friendly working environment, endeavours to ensure a work life balance and welcomes applications from employees requiring flexibility.  For information about West Dunbartonshire Council please click on the following link and see why we are an employer of choice:
More information on the benefits of working within West Dunbartonshire Council, can be found using the following link: