Student Recruitment & Support Advisor (x6 Posts)

Based in Edinburgh

Temporary contract to 31 October 2020

Ref: 16930

Change your career, change lives

The Open University is the UK’s largest university, a world leader in flexible, part-time education combining a mission to widen access to higher education with research excellence, transforming lives through education.

The Role

We are seeking to recruit a Student Recruitment & Support Advisor within The Open University in Scotland. You will be involved from assisting with enquiries about our courses, fees and financial support through to registration. You’ll also support students with a wide range of queries while they are on their course.

Skills and experience

You will need to have excellent telephone and written communication skills, be committed to providing a first-class customer service and able to deal with a wide range of complex information in a variety of formats. You will be comfortable with IT, able to work fast and accurately and be resilient under pressure, while working as part of our close-knit team.

How to apply

For detailed information and how to apply go to our website or call the Recruitment Co-ordinator on 0131 226 3851 or email Scotland-Recruitment@open.ac.uk quoting the reference number 16930.

Closing date: 5pm on 5 March 2020.

Interview date: Week of 16 March 2020.

Please note: If you have not heard from us within two weeks of the application closing date, please assume that on this occasion you have not been selected for interview, however we thank you for your interest in The Open University and encourage you to apply for future positions.