Campus Operations Officer

Campus Operations Officer

Estates and Commercial - Campus Operations

1.18 Full Time

Open Ended (Permanent)

Grade 4 £24,829 to £29,219 including payment for additional 326 hours per annum

Ref: CVEC080A

An exciting opportunity has arisen for a Campus Operations Officer at Queen Margaret University. Working within the Campus Operations department, you will be part of a customer focused team providing frontline services across the campus estate, including security, safety, reception and facilities support.

As an ambassador for Queen Margaret University, you will provide a welcoming and highly visible presence at the main reception and around the campus. You will also provide a first-response service for incidents and emergencies in line with University procedures, demonstrating careful judgement, excellent customer service and a high level of integrity.

A can-do attitude is a must for this varied role. To support the smooth running of building operations you will work flexibly to undertake practical tasks including portering, arranging furniture and equipment, and dealing with urgent maintenance issues.

Reporting to the Campus Operations Supervisor, you will work 12 hour shifts on a 4 days on, 4 days off pattern, alternating between dayshifts (06:00-18:00) and nightshifts (18:00-06:00).

Candidates should have substantial experience of working in a similar customer facing role. An eye for detail is particularly important, as is the ability to analyse information and produce accurate written reports. Whilst Security experience is desirable, comprehensive training will be provided.

Strong communication and interpersonal skills are vital in this role and candidates must have the ability to confidently deal with challenging situations in a calm, proportionate and professional manner.

Good IT skills are also essential as this role requires frequent use of computerised facilities management systems and equipment.

The closing date for this position is Sunday 3^rd July 2022.

Should you wish to apply for the vacancy please visit our vacancies page download the job description and complete an application online.

If you have any queries regarding the application process or require any special assistance please contact Human Resources on email recruitment@qmu.ac.uk

Queen Margaret University is committed to equality of opportunity for all by providing a supportive, flexible and inclusive working environment, and we welcome applicants from diverse backgrounds. We are proud to hold an Athena SWAN Bronze Award which recognises the advancement of gender equality at QMU. Find out more about Athena SWAN here. We have a number of family friendly policies and are happy to consider job share applications.

As a university, we are committed to the Researcher Development Concordat and were, in fact, the first Scottish Higher Education Institute (and part of the first UK cohort of institutes) to publicly declare our commitment to its principles.