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Ref no:
2 French Street, G40 4EH
£40,606 per year
Contract Type:
Fixed Term
Position Type:
Full Time
35 hours per week

This position has expired.


Police Scotland have an exciting opportunity for a Design Specialist with a passion for business and service design who demonstrates exceptional engagement, relationship, and problem solving skills that can help shape future services for the public. The successful candidate will provide a professional, trusted, and proactive approach to service design, ensuring the smooth running and successful design and implementation of the PSOS Target Operating Model (TOM) and Service Design function. 


You will provide specialist design services, advice, guidance and support on a variety of design project to help embed service design thinking and expertise across Police Scotland. The appointed Design Specialist will support the Design Manager in identifying critical design impacts/conflicts/gaps, and manage the resolution of these where possible.

Alongside the above, you will be required to provide supervision and direction for the Strategic Design Officer and any additional matrixed resources as required. You will also contribute to the support and guidance of a Service Design community within the Change Team and wider organisation.

Experience of supervising or managing a Design team or Design discipline would be beneficial but is not essential. The candidate will be someone who understands broad design thinking and methodologies and can translate this into meaningful design outputs that help to shape the services for the public.

This full time post is temporary for up to 18 months and requires Standard Recruitment Vetting. The posts can be based anywhere across Scotland; please refer to the additional information section of the job description for more detail. You will work 35 hours per week, Monday to Friday, 09:00 – 17:00

The following competencies at level 2 will be used for the selection process:

We are emotionally aware

We take ownership

We are collaborative

We deliver, support and inspire

We analyse critically

We are innovative and open minded


- Competitive salary and guaranteed allowances

- Annual salary increments

- Local Government Pension Scheme

- 28 days annual leave and 6 public holidays on appointment

- Wide range of family friendly policies

- Employee Assistance Programme

- Access to range of staff associations

- Scottish Police Recreation Association

- Scottish Police Credit Union 

- Cycle to Work Scheme


The Scottish Police Authority / Police Scotland is committed to positive action in the recruitment and selection of people with disabilities. We guarantee an interview to any applicant who has a disability, as defined under the Equality Act 2010, and who meets the essential criteria for the post. Please regard this as an opportunity to let us help you. Tell us of any aspects which could present difficulties and any suggestions for overcoming these.


Applicants must be a British citizen, a member of the EU or other states in the EEA, a Commonwealth citizen or a foreign national free of restrictions. You should also have been resident in the UK for a minimum of three years immediately prior to application.



Please visit the Police Scotland Career Site for Job Reference Number - 570