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Ref no:
Various Locations
£22,981 - £30,632 per year
Contract Type:
Position Type:
Full Time
42 hours per week

This position has expired.

The Scottish Fire and Rescue Service (SFRS) is delighted to invite applications for the post of   Firefighter (Control). 


About Us

As the largest fire service in the UK, we are reaching out to motivated individuals who are passionate about serving our communities and who share our values of Safety, Teamwork, Respect and Innovation, to apply to work in our front line control rooms, working together for a safer Scotland. 


Our Firefighters (Control) are the first point of contact for members of the community who require assistance from the SFRS to attend fires, road traffic collisions, flooding and other emergency situations. These situations may be stressful for the callers, requiring Firefighters (Control) to provide ongoing safety advice and emotional support during these calls. Control operates 24 hours a day, 365 days of the year to provide call receipt, call handling and mobilization for the SFRS. Successful candidates will be expected to work shift patterns that will cover day and night duties, including weekends and bank holidays.


What We’re Looking For

To be considered for the role of a Firefighter (Control) within the SFRS, applicants MUST be aged 18 years and above at the time of submitting their application and also possess:

  • Minimum of National 4 English, or equivalent
  • Excellent keyboard skills and the ability to utilize Microsoft Office packages
  • Demonstrable exceptional communication skills, team-working and excellent attention to detail and accuracy.


If you think you have the right skills and are committed to a challenging but rewarding career, supporting public life and better outcomes for communities we welcome your application.


Our selection process involves a number of stages, designed to assess your potential to carry out this challenging role and each step demands dedication and commitment. The whole process can take anything from 7 to 12 months. We have vacancies across our three Control Rooms in Scotland, located in Dundee, Edinburgh and Johnstone. Applicants will be considered for current vacancies and may be held in a pool for future vacancies in line with our workforce needs.


Full details of the role and our selection process can be found in the Recruitment Information Pack and on our website.  Applicants must ensure they review this detailed information prior to submitting their application. 






What You Can Expect

The Firefighter (Control) Foundation Course is carried out in two stages; a 14-week foundation course, based at a National Training Centre/Operational Control Training Room, followed by a further 12-week training phase in a live control room environment. An assessment at the end of the 14-week foundation course will determine if you can progress to the second 12-week stage of initial training, which is also subject to assessment.


Your training and development does not end there as we are proud to offer ongoing learning and development opportunities to build on your existing skills as well opportunities to progress your career within the Service. 


Alongside this, SFRS offers:


  • a competitive salary;
  • an attractive pension scheme;
  • generous annual leave entitlement
  • a range of family friendly policies which promote and support work life balance.


This post is subject to the provision of the Rehabilitation of Offenders Act 1974 (Exclusions and Exemptions) Scotland Order 2013. Successful candidates will be required to join the Protecting Vulnerable Groups (PVG) scheme and to carry out regulated work with adults and children.


The Scottish Fire and Rescue Service recognize and celebrate the vast diversity of the local communities of which we are a close part of and we actively encourage this to be reflected within our workforce, welcoming applications from candidates of all backgrounds. 


In addition, we are committed to being a “Disability Confident” Employer and will ensure that all applicants who declare a disability and meet the essential criteria for this post, will be invited to attend for interview.