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McDonald Road Fire Station, 93 McDonald Road, Edinburgh, EH7 4LX
£0 per year
Contract Type:
Position Type:
8 hours per month

The Scottish Fire and Rescue Service (SFRS) is delighted to invite applications for Heritage Ambassador (volunteer) roles based at the Museum of Scottish Fire Heritage, McDonald Road, Edinburgh. We are particularly interested in hearing from people within Edinburgh and the Lothians.



The Museum of Scottish Fire Heritage is operated by the SFRS as part of our community Fire Station on McDonald Road in Edinburgh. The museum is our flagship site and represents firefighters from all over Scotland, telling their stories, reflecting the diverse challenges of our different communities and sharing firefighters’ unique ways of life.


The main objective of the museum is to celebrate the rich heritage of Scotland’s fire service, exploring and sharing how transformation and innovation has always been essential to effective firefighting. Through our work at the museum, we will promote community safety with a focus on education and really engage with the public we serve. Our aim is to support our communities by enhancing wellbeing, contributing to better places to live and inspiring engagement, debate and reflection.



Our Heritage Ambassadors are essential to helping the museum reach it aims and objective. From being forward facing to the public to behind the scenes, creating engaging content there are a variety of roles you can get involved in. We are looking for people who genuinely enjoy interacting with others and have a desire to share the history of firefighting from its earliest iteration through to our modern-day service.


A patient and approachable manner alongside good levels of communication and desire to contribute to the team would be beneficial in this role. Full training, covered expenses and support will be provided to selected Heritage Ambassadors.



We are committed to providing the best possible volunteering experience for everyone who gives their time to the SFRS with a view to helping us share our rich and interesting history. In addition to a fun, supportive and encouraging environment, the unique opportunity to support the Museum of Scottish Fire Heritage and the wider SFRS community, you will gain:

- Training and support to develop as an integral part of our team

- Opportunity to develop your transferable skills and experience within the museum and cultural sector

- Useful experience whilst undertaking meaningful projects and responsibilities which could enrich your CV

- The opportunity to spend time doing something you enjoy and meet others with similar interests



We have five volunteer roles; you can indicate on your application if you are interested in more than one role. 

Front of House (provide a warm, friendly, and efficient visitor experience):

- Welcome visitors, provide orientation and answer queries

- Assist in the gift shop

- Operating the till and cash handling

- Undertake basic admin (including scheduling group bookings)


Gallery Guide (offer an engaging and informative experience for visitors to the museum):

- Be present in the gallery

- Answer questions about exhibits

- Give guided tours of the gallery


Special Events (assist in the organisation and delivery of special events and activities):

- Doors Open Days

- Programmed talks

- School and community workshops

- Seasonal events and activities


Digital Content (assist in creating an engaging online experience):

- Write blogs and posts on relevant topics

- Create engaging content for social media

- May be asked to contribute to research on topics and items from our collections


Collections Care (on scheduled days assist in our museum collection stores):

- Populate and update our object database and records

- Label and repackage collection items

- Undertake basic object cleaning

- Photograph our collections


Applicants must meet the requirements of the Protecting Vulnerable Groups (PVG) Scheme prior to being offered a volunteer post and are expected to maintain this while they are volunteering.


Further information about the main responsibilities of the role are detailed in the Volunteer Information Pack.


The Scottish Fire and Rescue Service is an Equal Opportunities employer and encourage applications from all sectors of the community. In addition, we are committed to being a “Disability Confident Employer” and will ensure that all applicants who meet the essential criteria for the role are invited for interview.


If you would like to apply in a different format, please telephone Lorraine Dunn on 01698 402607 or email


Please note, a fully completed application form must be submitted as SFRS do not accept CVs in support of applications for employment.

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