FAQ's

Searching for a job

How long does myjobscotland keep my personal details for?

Your details will be stored for a period of 6 months after you last logged into your account. If there has been no activity during this period, your details will be archived, so you will need to create a new account if you want to apply again.

If you forget your details within this period, just select the “Forgotten your password?” link on the login page.

Do all organisations which advertise on myjobscotland have the same recruitment process?

No. Although there are similarities, each council or public organisation follows its own processes and procedures to gather the specific information they need. You can find out more through individual council websites.

When you submit an application, you may receive some of this information in the acknowledgement.

Each employer will carry out pre-employment checks as standard either before or after interview, with additional checks for vacancies involving working with children, young people and vulnerable adults.

How do I set up a Job Alert?

There are three ways to set up job alerts on myjobscotland:

  1. Click through the Job alerts link featured on each page of the site to personalise and save your own search terms. You will then receive a confirmation email confirming your selection.
  2. Enter your email address in the box at the foot of the page when you perform a job search. This will alert you of new vacancies matching the same search criteria.
  3. If you have already applied for a job, you can also set up a job alert from your account. This option has the added bonus of allowing you to edit the search criteria whenever you like.

Unsubscribe from these alerts by selecting the unsubscribe link in any job alert email.

Creating an account

How do I set up a myjobscotland account?

To set up a myjobscotland account, you will need internet access and an email account, to receive application responses.

First, set up a job alert. Click on the link in the job alerts box that appears on every page and enter your email address and a password. You will be asked to confirm the password.

When you are ready to apply for a vacancy advertised on myjobscotland, you will be asked to login with your email address and password details.

You will then be asked several questions about your suitability for the job and directed to online application pages where you can enter details of your experience, qualifications, skills, employment and contact details.

This information will be stored automatically to form your account, so there is no need to re-enter the same information for future applications.

For example, if you create your account with South Ayrshire Council (on south-ayrshire.myjobscotland.gov.uk), you can then login to North Lanarkshire Council (northlan.myjobscotland.gov.uk) and use your previously supplied information to apply for a job there too.

You can click on My Account to edit your personal details, check emails on the status of existing applications and review positions applied for.

Please remember to keep your email address up-to-date through the My Account section (Modify My Details page) as the email address provided will be used for future communication during the application process.

I don’t have a computer at home or at work – is there anywhere else I can register and apply online?

If you don't have internet access at home, ask a relative friend or neighbour if you can use their computer for your job search.

You can set up your own email account on a computer at your local library or other local facilities, however, these may vary so check out shopping centres and community centres in your area. If in doubt, contact your local council.

Free email accounts can be set up through providers such as www.yahoo.co.uk, www.gmail.google.com and www.hotmail.com. Just log onto their websites and follow the instructions.

Setting up an email account with one of these web-based providers means you'll be able to access your email using any computer with internet access. To keep your personal details safe, always remember to logout from your myjobscotland account if you are using a shared computer.

I have forgotten my account password - what do I do?

On the login page, click on the link that says: Please email my password to me. Enter your email address, submit and you will be sent a reminder.

Applying for a job

Where can I view my account details?

Once you have completed your search on myjobscotland, and selected the job you want to apply for, at the bottom of the page there will be a link “Click here to apply for this job”.

You will then be taken the organisation’s minisite, to create your account, or if you have already created one, use your login details to start the application process again.

Can I use my account details to apply for another job?

Yes. You can use your login details to apply for any job within the myjobscotland.gov.uk domain, without having to retype the same information over and over again. Some organisations may ask different questions from others, so you may need to fill in additional information, however, the majority of your information will be re-used.

Is there a limited time for filling in an application form online?

As long as you complete and submit your application by 11.59pm on the closing date of the position there is no limit to how long you take to fill in your application. Therefore, you can take your time to complete the application form, save it and go back to finish it at your leisure.

Remember you must always click on the Submit button once you have filled in all parts of your application form (indicated by a tick) so that it is received by the advertising organisation. You will receive a confirmation email when your application has been sent successfully.

What happens after I submit my online application?

You will receive an acknowledgement email from the organisation that advertised the vacancy, and thereafter kept up to date with any progression throughout the application process. Your account area will also show you your application status, details of other applications you’ve made and emails that you have been sent.

Can I print off my application form to keep a copy for myself?

Yes – you can print out a summary once you have fully completed any part (or all) of the application form.

Can I still apply for a vacancy without using a computer?

Arrangements will vary across councils and public organisations so contact the relevant council to see what provision is made.

Some will accept telephone requests for application forms to be sent out and returned through the post. Some will have telephone numbers you can ring and an application form will be filled in for you as you provide details over the telephone.

Try if you can to set up an email account as more and more recruitment will be online in the future. If you don’t know where you can set up an email account in your areas if you do not have access to a computer with internet access ring the local council and ask what facilities are available in your community.

It really can make a difference to your job search if you register online rather than sending in paper copies of applications.

Other questions

How long does myjobscotland keep my personal details for?

Your details are stored with us until such time as you don’t log into your account for a period of 6 months. After this your details will be archived and should you wish to apply again, you will need to create a new account.

If you have forgotten your details within this period, just select the “Forgotten your password?” link on the login page.

Do all organisations which advertise on myjobscotland have the same recruitment process?

Each council or public organisation has their own recruitment processes they have to adhere to and information about these may be found on each mini site including information about timescales and how your application will be assessed.

The acknowledgment email you receive may include some of this information.

Each organisation will carry out pre-employment checks as standard either before or after interview and there are additional checks for vacancies that involve working with children, young people and vulnerable adults.