Planning Co-ordinator

Job Title: Planning Coordinator

Responsible to: Planning Manager

Chief Inspector (Children’s Services)

Executive Director of Scrutiny & Assurance

Principal Working Contacts

Executive Director of Strategy and Improvement

Chief Inspector (Strategic Scrutiny)

Chief Inspector (Children’s Services)

Chief Inspector (Adult Services)

Service Managers

Planning Manager

Inspectors / Strategic Inspectors

Managers and employees of the Care Inspectorate

External agencies/service providers/service users and carers

Education Scotland, Healthcare Improvement Scotland, Her Majesty’s Inspectorate of Constabulary in Scotland

Job Purpose

To coordinate the delivery of national inspection planning across a wide range of social care services and services for children and adults to ensure that the care inspectorate makes the best use of its resources and performs effectively and efficiently as an independent scrutiny and improvement body.

Key Responsibilities:

Strategic Management

• In conjunction with the Planning Manager, develop and manage systems and processes to support effective national inspection planning in order to meet corporate aims and objectives.

• In conjunction with the Planning Manager, develop and manage systems and processes to support effective and efficient deployment of resources for all of the Care Inspectorate’s scrutiny and improvement functions.

• Maintain effective partnerships with Education Scotland, Healthcare Improvement Scotland, Her Majesty’s Inspectorate of Constabulary in Scotland and other scrutiny and improvement partners to support effective and efficient joint inspection planning.

• Support the Planning Manager in formulating objectives, strategies, action plans and targets for inspection planning activity to ensure that these are achieved.

  Operational Management

• Support and coordinate the efficient and effective delivery of scrutiny and improvement planning activity.

• Support the management and maintenance of scrutiny plans for the current year and draft plans for subsequent years.

• Promote continuous improvement in all aspects of inspection and capacity planning.

• Provide/manage administrative support to the Chief Inspector (Children’s Services).

• Support the Planning Manager and the Chief Inspector (Children’s Services) with the preparation and presentation of reports for other senior managers.

• Plan, coordinate and maintain regulated care and strategic inspection plans and provide information as required to Care Inspectorate colleagues and scrutiny partners.

• Deputise for the Planning Manager and undertake such other duties as may be required by the Planning Manager / Chief Inspector (Children’s Services).

People Management

• In conjunction with the Planning Manager, manage and coordinate the work of the Planning Assistants on a day-to day basis and ensure they are deployed effectively and efficiently to meet the aims, objectives and target of the Care Inspectorate.

• Provide advice, guidance and support to Planning Assistants through regular one-to-one supervision, performance development reviews and personal development plans to ensure continuous improvement in their work and to support their personal and professional development.

• Promote consistent, high quality practice amongst staff, and manage the performance and monitor standards and consistency of practice of all employees delivering inspection planning activity.

• Create and sustain a learning culture which promotes the development of employees to maximise their potential and contribution to meeting the organisation’s objectives.

  Relationship Management

• Develop strong professional relationships with managers and staff across the organisation ensuring effective collaborative and cross directorate working.

• Develop and maintain effective working relationships with partner scrutiny and improvement bodies and other key stakeholders.

• Demonstrate a commitment to the Care Inspectorate’s aims, vision and values and to the Care Inspectorate’s overall objective of improving care in Scotland.

• Ensure effective communication of the Care Inspectorate’s work with people who use care services, carers, relatives and advocates.

Other Duties

This job may require some travel and may involve some overnight stays and unsocial hours.

This job description is a broad picture of the post at the date of preparation. It is not an exhaustive list of all possible duties and it is recognised that jobs change and evolve over time. Consequently the post holder will be required to carry out any other duties to the equivalent level that are necessary to fulfil the purpose of the job, and to respond positively to changing business needs.