Venue Manager - Kirkcaldy Gallery

Job Title: Venue Manager

Work Location: Kirkcaldy Galleries, Kirkcaldy

Working Hours: 36 hours per week

Contract Type: Permanent

Salary: £24,384 - £30,898

Job Reference:FCT000215

Advert Closing Date: 2nd February 2018

Job Description

Do you love Fife as much as we do? If so, this could be the perfect opportunity for you.

Fife Cultural Trust is an ambitious charity; our vision is for Fife to be a culturally vibrant and rewarding place to live, work, study and visit

We invest in, and value, our people and we are looking for an emotionally intelligent leader who understands the challenges involved with nurturing and developing staff. You will have the opportunity within this varied role to lead, implement and manage a range of initiatives within this multi-offering facility, incorporating library, museum and gallery spaces, as well as contributing to the growth and development of initiatives across all our portfolio of venues. You shall be based at Kirkcaldy Galleries in the centre of Kirkcaldy.

If you are a people person, enjoy challenge and building relationships with stakeholders, have an eye for detail and love challenge then this is the post for you. We’re looking for a self-starter who will motivate, inspire and take your team with you. You will be resilient and have a passion both for the creative nature of the work we do and Fife itself.

Responsibilities

• Leadership and frontline staff management throughout your venue.
• The future growth and development of the venue
• The delivery of service within your venue, with a business focused approach, to ensure compliance with relevant policies and practices across all areas of responsibility including Health and Safety.
• Driving a consistently high level of customer service provision.
• Ensuring that the facility meets all statutory and regulatory requirements and ensuring policies and procedures are developed to address any deficiencies.
• Liaising with contractors and suppliers to provide services and specialist equipment for the venue, including issues relating to building maintenance, security and cleaning.
• Be the Premises Alcohol License holder for the venue.
• Contribute to the wider organisational development of FCT and support the development of cross-trust collaboration.
• Contribute towards the development of Fife Cultural Trust’s operational plan which encompasses all the Trust’s facilities and their uses. You will be expected to recommend change as required in areas of infrastructure, operations, financial performance and staffing.
• You may be required to work at any FCT place of work within Fife as and when required by FCT.

Requirements

You will hold a diploma or equivalent qualification in a related field or have relevant experience, equivalent to the above. You will also be required to have a keen eye for detail and be able to demonstrate the following:

1. Substantial management and leadership experience in an operational role within a cultural/heritage environment, commercial knowledge, developing complex staff rotas, the delivery of high quality services with a broad understanding of Health & Safety processes.
2. Ability to work flexibly and to prioritise own and others workloads.
3. Experience of performance management and disciplinary policies and procedures.
4. A proven record of promoting an ethos of customer excellence, respect and inclusion.
5. Experience of developing improvement plans for facilities and have successfully delivered and led change in facilities.
6. Strong coaching, people and team management skills tied with excellent interpersonal skills and a confident manner when negotiating and influencing people.
7. A creative and innovative approach to problem solving coupled with enthusiasm, passion and commitment to providing excellent customer service.

What we offer

If this sounds like we’re expecting a lot, you’re right — we are! Because the people of Fife deserve the best. But your best will be rewarded. We offer the successful candidate a competitive salary, contributory Local Government Pension Scheme, child care vouchers, employee discounts, generous annual leave, flexible working schemes and a range of well-being initiatives.

How to Apply

To find out more detail, please visit: https://www.onfife.com/about-us/current-vacancies

To apply please email your CV and a covering letter to recruitment.fct@onfife.com stating the job reference and source of advert

For further information regarding this vacancy contact Clare Meldrum on 03451 555555 ext. 445964

Fife Cultural Trust is an equal opportunities employer.

The closing date for applications is midday on Friday 2nd February 2018. Shortlisted applicants will be contacted by Tuesday 6th February 2018.