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Ref no:
FSLT00257
Published:
24/3/2021
Closes:
30/5/2021
Location:
Various locations in Fife
Rate:
£10.04 per hour
Contract Type:
Casual/Relief
Position Type:
Casual/Relief

Job Description

Contract Type: Casual

(Casual = The services provided to Fife Sports and Leisure Trust are on an "ad hoc" basis, hours as and when required)

To advise customers on the safe and correct use of exercise equipment and to recommend safe and effective personal programmes as required. To motivate and encourage customers to achieve their goals and to deliver and maintain a high level of customer service

Requirements

Level 2 Gym Instructors or equivalent

Before confirming appointment, you will be required to obtain Protection of Vulnerable Groups (PVG) scheme membership through Disclosure Scotland and become a member of the relevant PVG scheme

Responsibilities

  • Inducting customers to ensure safe and appropriate use of the gym equipment
  • Carrying out fitness assessments and prescribing health and fitness programmes as required
  • Promoting and offering information on Fife Sports & Leisure Trust Leisure Active membership scheme
  • Promoting and participating in initiatives to improve membership sales
  • Actively promoting and selling products and services.
  • Delivering the highest standard of customer service
  • Achieving performance targets.
  • Delivering group exercise classes, for example group cycle, circuits and if appropriately qualified Body Training Systems classes
  • Ensuring security of the Company’s property
  • Taking possession of security keys to open and close the leisure centre as required
  • Ensuring a safe and secure environment for employees, contractors and visitors.
  • Ensuring a safe and secure environment for employees, contractors and visitors.
  • Carrying out general tasks including routine maintenance and cleaning duties
  • Undertaking other tasks that may be required from time to time to ensure the efficient operation of the facility.
    Undertaking other tasks that may be required from time to time to ensure the efficient operation of the facility.
  • Demonstrating and promoting commitment to the company’s values and objectives
  • Attend training and development sessions, on occasion out-with your normal hours of work to ensure your Health and Safety competence and where applicable your continuous professional development.

The Individual

  • Substantial or previous experience in a similar role
  • Excellent customer service
  • Excellent oral communication skills
  • Ability to be diplomatic and skilled in dealing with customers and colleagues
  • Honesty and reliability
  • Excellent organisational skills.
  • An understanding of confidentiality issues and the use of discretion.
  • Excellent communication and interpersonal skills both written and verbal.
  • Positive attitude
  • Relate well to Customers and staff
  • Ability to adapt
  • Ability to provide regular and effective service.
  • Commitment to undertake continuous personal development as required by both FSLT and any appropriate professional body

 

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