Learning and Development Administrator

To provide administrative support to the L&D section and be the first, and main, point of contact for employees and line managers, providing information and guidance on a range of L&D related matters.

Main Duties:

· Creation of processes and systems to ensure the service is delivered to a high standard

· Careful planning, scheduling and coordination of tasks

· Record and monitor all course completion

· Update training records

· Advertise training events and coordinate attendance

· Provide quarterly statistical updates to managers

· Provide monthly statistical updates to L&D manager

· Liaise with staff regarding training requirements

· Book training venues and any catering requirements

· Provide support to trainers preparing for course delivery

· Support to deliver special internal events

· Update training and promotional materials

· Provide support to staff to access the Kibble Learning Management System

· Other ad-hoc duties as required

Qualifications, Skills & Experience

• Previous experience in an administrative role is essential
• Previous experience within the care/voluntary sector is desirable
• IT proficient with experience of Microsoft Word, Access, Excel and Outlook Express, Powerpoint

· Qualified to HNC/SVQ 3 level in Administration or equivalent is preferred

· Good communication skills with an excellent understanding of English grammar and spelling

· The ability to prioritise and manage deadlines

• Ability to work independently and also as part of a team

Notes:

1. This job outline reflects the main tasks and responsibilities discharged by the postholder at the present time, however, Kibble reserves the right to alter or amend the content of this job outline to reflect changes to the job or services provided, while maintaining the overall character and level of responsibility for the post.

2. Notwithstanding any information or statement described within this job outline, all duties must be carried out in a way that promotes equality of opportunity, dignity and respect for all individuals and which is consistent with Kibble’s stated policy on equal opportunities.