Money Advice/Arrears Officer

Job Title: Money Advice/Arrears Officer

Application Closing Date: Friday, 13 March 2020

Hours: 36 per week

Location: Glenrothes

Salary: £25,854 - £28,469 per annum

Job category/type: Housing

About Us

Kingdom Housing Association is a leading provider of housing and support throughout East Central Scotland. We have plans for a significant expansion of our housing stock over the next five years.

About the Job

This post will involve visiting customers in their homes and may also involve some evening work therefore a current full driving licence and use of car for work purposes is essential for this post. The post will require you to provide money and welfare advice that will assist with them maximise their income and help them reach affordable and sustainable repayment agreements for any outstanding debt that they owe to the Association.

About You

Are you experienced at offering support and money advice to customers

If you have this experience and are looking for a new challenge then we would love to hear from you.

You should have at least two years experience of supporting customers with debt problems and budgeting. You should also have a good working knowledge of Welfare Benefits and be able to convey relevant advice to customers. As this post will involve negotiating with customers who are in debt to the Association to make affordable repayment arrangements, it is important that you have excellent communication and negotiation skills. You should also have a sound knowledge of and be comfortable using IT programmes to support communication and information management

You will have a Disclosure Check prior to being made an offer of employment

We Offer

An attractive salary and benefits package including a contributory pension scheme and generous annual leave entitlement. We also offer on going training and support to develop yourself and your career. We will consider flexible working options to support you to have a good work life balance.

To apply go online to our website https://www.kingdomhousing.org.uk/jobs/home/kingdom-housing-association/ and click on the recruitment portal link.

Interviews will take place in the form of an Assessment Centre week commencing 23 March 2020.

Kingdom is committed to contributing towards the eradication of homelessness. As part of that, we particularly welcome applications from people who are currently registered homeless or have been in the last 12 months. We will guarantee shortlisting to any applicant who meets that criteria and the essential criteria for the vacancy. If you wish your application to be considered under the scheme, please state this on your application form.

Scottish Charity No: SC000874