Visitor Operations Support Assistant

Visitor Operations Support Assistant

(Fixed term until end of October 2017)

Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?

Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breathtaking Loch & Ben Lomond, Scotland’s first National Park truly is a magical place.

Job Title: Visitor Operations Support Assistant (fixed term until end of October 2017)
Salary: £16,150 - £20,631
Working Hours: 37 (Monday – Friday) - we support the “Happy to Talk Flexible Working” campaign
Location: Balloch, G83 8EG
Reference: NP/2017/April/2017/2

We have an exciting opportunity for a Visitor Operations Support Assistant to join our team. You will efficiently co-ordinate, maintain and operate National Park Authority business critical processes and systems such as our camping booking system and enquiries, provide accurate advice to both internal and external customers in relation to these systems, and contribute to the continuous effective operation of all areas of the organisation.

With proven experience of working in a customer focused environment with a strong emphasis on customer service, you will understand the demands of working in a busy telephone environment and possess experience in relation to inbound and outbound call handling. A strong interest in the National Park with good geographical knowledge would be advantageous along with the ability to work under pressure and possess a methodical and organised approach to work, both individually and as part of a team

In return we offer many benefits such as; a great place to work, cycle to work scheme, childcare vouchers, generous annual leave allowance, and very competitive pension

The National Park Authority is committed to equal opportunities for all and welcomes applications from all sections of the community.

Closing date is: Tuesday 2nd May 2017 @ 4.30pm