Service Designer
- Location:
- Hillington, G524RU
- Salary:
- £43,422 - £50,506 per year pro rata
- Contract Type:
- Permanent, Temporary
- Position Type:
- Full Time
- Hours:
- 37.5 hours per week
- Work From Home:
- Hybrid
Looking for a rewarding Career in the NHS?
The NHS is the largest employer in Scotland!
Who We Are
As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services
Where We Are:
Our Regional Centres are located at Hillington, Cardonald, Clydebank, South Queensferry, Dundee and Aberdeen, and this role can be based at our West Regional Centre in Hillington.
This Role: Service Designer
The Service Designer will be responsible for planning and leading the delivery of service design activity across different NHS 24 services and priorities. Being one of the first members of a new discipline for the organisation, the post holder must be able to engage with senior internal and external stakeholders, balancing project-level design practice with influencing and advocacy, growing the understanding of and appetite for good design within the organisation and the wider environment.
The post holder will be expected to build upon existing user-centred design work and establish service design practices and capabilities in new and existing teams.
The role will line manage and be responsible for other User Centred Design staff within the directorate, providing service design expertise across the organisation, to new service developments and to support service improvements.
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Interested?âââââââ
Please download the Job Pack for full details of NHS 24 and this opportunity as well as the Candidate Application Guide which will support you in your application.
We recommend that prior to application candidates read all the information provided in the Job Pack as it contains much of the information about NHS 24 and this vacancy to support a successful application.
The closing date for submitting your completed application is Friday 10th of February 2023 at midnight.
âââââââFor more information on NHS 24 and our vacancies, please see our microsite with the link: https://careers.nhs24.scot/ âââââââ
Predicted Timeline
Advert closing date
At 23:59 on 10th of February 2023
Shortlisting finalised by hiring manager
by 17th of February 2023
Interviews to be held
by 3rd of March 2023
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*Start dates will be dependent on all pre-employment checks being completed and availability on our induction training programme. The above timelines are subject to change.
The above timeline dates are subject to change.
NHS 24 is an equal opportunities employer committed to advancing equality and particularly welcomes applications from groups of people currently underrepresented within the workforce. We are a committed participant in the Disability Confident Leader Scheme and guarantee to interview all disabled applicants who meet the minimum essential criteria for our vacancies.