Facilities and Services Supervisor (Library Supervisor)

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

As we are an accredited Living Wage employer paying the Scottish Local Government Living Wage, we guarantee that you will always earn more than the National Minimum Wage regardless of your role in the organisation.

We also offer a local government pension scheme, generous holiday allowance and flexible working opportunities. If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.

The Role

This is a fantastic opportunity for an enthusiastic and highly motivated individual to join us as a Supervisor overseeing one of our clusters of community libraries. The busy, vibrant cluster consists of Templehall, Burntisland, Kennoway and Buckhaven Libraries. This is a mobile position, therefore the ability to drive is essential. Your responsibilities will include ensuring excellent customer service is delivered relating to all library services offered, as well as all aspects of people management, along with supporting the day-to-day operations within the venues. As a member of our Operations Management Team, you’ll work closely with various teams across OnFife to maintain and improve our customer experience.

The normal hours for this role are Monday to Friday 9.30am till 5pm, working every second Saturday (with a day off midweek). You’ll also be required to work on our later opening days on a Thursday till 7pm, however flexibility will be required on a regular basis to work out with this pattern as needed.

About You

You’ll be an experienced people manager who loves a challenge, excels at building strong relationships and has a passion for providing excellent customer service. You’ll also have a strong IT skill along with an understanding of Health & Safety in the workplace.

The closing date for applications is noon on Monday 31st January 2022, however we may close the vacancy earlier than this if we receive a high number of suitable candidates, so please submit your application as soon as you’re ready