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Ref no:
372379
Published:
21/03/2024
Closes:
01/04/2024
Location:
Civic Centre, Windmillhill Street,, ML1 1BA
Salary:
£24,628 - £26,082 per year
Contract Type:
Permanent
Position Type:
Full Time
Hours:
35 hours per week
Work From Home:
Hybrid

This vacancy is internal and open to applications from employees of North Lanarkshire Council and Associated Employers* only. The "Apply now" button is not activated for this role. Please log into your MySelf account for further instructions on how to apply as an internal candidate. *Fusion Assets, NLP LLP

We are looking for enthusiastic and customer focused individuals to join the Recruitment Team that will support developing a workforce for the future.

Reporting to the Senior Recruitment Advisor, you will work within the Recruitment Team to provide a high quality recruitment service to managers, staff and members of the public, and deal with a wide range of enquiries via telephone and email. These duties will include data retrieval and/or input to on-line systems, such as Talentlink and iTrent.

Working in the Recruitment Team you will have an active role to play in responding to recruitment enquiries and applying procedure to resolve problems, whilst ensuring enquiries are dealt with timeously and appropriately. In doing this, you will also build on and maintain recognised levels of excellent customer service.

Educated to Standard Grade, or equivalent, and with a moderate level of relevant experience of working within a customer focused environment, you will support applicants and managers on their recruitment journey. You will have excellent interpersonal, communication and team working skills along with maintaining attention to detail and a high level of accuracy. You will be numerate and IT literate, with the ability to quickly learn the Talentlink and HR IT system, iTrent, and Microsoft applications.

You will be self-motivated with a diligent approach to customer service delivery and be able to plan and prioritise your workload.

The temporary post is until 31st July 2024.

Interviews will take place on Tuesday 9th April 2024.

Working here at North Lanarkshire Council

If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of

benefits available to you find out more at work well NL. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

For more information on local authority careers visit the myjobscotland career hub North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy.

Click here to see our Recruitment Charter.

*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.

North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.

The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link.

  • Disability Confident Employer - Leader
  • The Prince's Responsible Business Network
  • Armed Forces Covenant Bronze.png
  • Happy to Talk Flexible Working
  • Equally Safe at Work - Bronze
  • Scottish Living Wage
  • The Promise