- Mile End Centre, 30 Seedhill Road., PA1 1SA
- £22,502 - £24,600 per year
- Contract Type:
- Position Type:
- Full Time
- 35 hours per week
This position has expired.
Based at Mile End Centre, Seedhill Road, Paisley.
The impact of COVID-19 on Health and Social Care services has been significant. Staff and organisations across Renfrewshire and beyond have made an invaluable contribution to supporting local residents and the vulnerable. The response to COVID-19 will continue for some time, however, Renfrewshire Health and Social Care Partnership is now actively developing and implementing plans for recovery and renewal, considering how we continue to enhance service provision but also how we as an organisation transform service delivery. We are currently implementing an electronic scheduling and monitoring system within our Care at Home Service to support these plans.
We are seeking Senior System Schedulers, who will report to the Service Coordinator to support the implementation of the system. You will be responsible for providing management, support and guidance to staff responsible for the updating and maintaining of electronic systems and assisting them to make decisions in relation to the deployment of frontline staff, whilst providing exceptional customer service at first point of contact for service users, families and staff.
It is essential that you have a relevant SVQ Level 2 or 3 professional qualification in administration or equivalent qualification. You will possess effective IT skills, have verbal, written, organisational and time management skills with an ability to prioritise your own workload; good interpersonal skills and be able to work as part of a team and on your own initiative.
It is further essential that you have proven experience of updating, managing and maintaining data through use of electronic systems. You will be customer focused as part of a fast moving, challenging, continually changing environment, which ensures that all care at home provision meets the individual needs of service users by maintaining an electronic system.
Full training and support will be given to ensure that you are able to maintain the service’s commitment to continuous improvement.
If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post. If you would like further information in relation to the Disclosure Scotland checks, please visit www.disclosurescotland.co.uk.
The post is 35 hours per week, working a four-on-four off rota with a combination of early and back shifts.
Shift Pattern: 07:00-17:15 and 11:45-22:30
Closing Date - 20 October 2021