SLA12729 - Team Leader (Service Centre)

Job Description

An opportunity exists for IT Service Centre Team Leader to co-ordinate and lead the operational resources required to provide an effective and efficient IT Service Centre.

You should be able to demonstrate strong team leading skills and be capable of rising to the challenge of working within a demanding and fast paced support environment.

Candidates should be able to demonstrate an ability to control the resources required to provide, plan for, develop the IT Service Centre.

You will be able to work to tight deadlines, have effective problem-solving skills an ability to think logically and possess excellent communication skills

Requirements

Recruitment Checks

As part of our approach to good practice and safer recruitment we carry out a number of pre-employment checks for example, Identity, Asylum and Immigration and employment history.

Disclosure

The preferred candidate will be subject to a Basic Disclosure provided by Disclosure Scotland prior to a formal offer of employment being made.

Please refer to http://www.disclosurescotland.co.uk for further information about the disclosure process and best practice.

Responsibilities

Applications online

Please note all correspondence will be sent to your email account.

Equal Opportunities and Armed Forces Community Covenant

South Lanarkshire Council are Equal Opportunities employees and encourage applications from all members of the community.   As a user of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum behaviour requirements for the position.  

South Lanarkshire Council is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant.  Veterans are guaranteed an interview where their previous employer was the armed forces and who meet the minimum requirements for the position. 

The Individual

As an employee of South Lanarkshire Council you would also receive a wide range of benefits including:

• Enrolment in award winning local government pension scheme
• Up to 33 days annual leave
• Public holiday entitlement (up to 10 days)
• Occupational sick pay
• Family friendly policies - flexible working, including consideration of a condensed working week, e.g. 4 days, maternity/paternity leave, enhanced leave.
• Employee Discounts – including discounts at the cinema.
• Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)