Lead Technical Services Officer

ABOUT THE JOB

We are looking to recruit experienced Lead Technical Services Officers to support the underlying infrastructure on which a range of innovative developments, including Enterprise Mobility, Forensics, Cybercrime, Systems Integration and National Systems Developments.

You will be valued for your contribution in terms of technical designs and solutions, and for recommending solutions that fit with organisational goals, relevant legislation and ICT strategies under the direction of the Head of ICT Systems.

As a Lead Technical Services Officer, you will be responsible for the management and maintenance of aspects of the organisation’s server infrastructure, as well as core domain services. Within projects, you will act as a technical lead providing technical expertise along with the design, implementation and support of systems components.

This full time post is temporary with an end date of 31/12/2022 and requires Management Vetting. You will work 35 hours per week, Monday to Friday 0900 –1700 hours. The post holder will be required to participate in an on call rota for mission critical systems, for which an allowance will be paid.

For full details of the role and responsibilities, please see the Role Profile attachment.

ABOUT YOU

Educational/Occupational Essential

•HND/relevant professional certification in related computing

Or

•Infrastructure discipline or a combination of qualifications and relevant experience.

Personal Qualities Essential

•Proven experience of supervising a multi-discipline technical team in a large-scale environment

•Proven technical expertise in configuration of at least one of the following: Cisco, Microsoft, Citrix, Virtualisation, UNIX, packaging, thick/thin clients.

•Experience of network/server management tools, implementing network/server based operating systems, communications networks, server silos or network security (firewall products).

•Experience of managing relationships with suppliers, internal & external partners

•Experience of leading and delivering projects using iterative methodology e.g. Prince 2

•Strong management, communication, planning skills.

Personal Qualities Desirable

•ITIL Foundation Certificate

The following competencies at level 2 will be used for the selection process:

We are emotionally aware

We take ownership

We are collaborative

We deliver, support and inspire

We analyse critically

We are innovative and open minded

BENEFITS

- Competitive salary and guaranteed allowances

- Annual salary increments

- Local Government Pension Scheme

- 28 days annual leave and 6 public holidays on appointment

- Wide range of family friendly policies

- Employee Assistance Programme

- Access to range of staff associations

- Scottish Police Recreation Association

- Scottish Police Credit Union

- Cycle to Work Scheme

INTERVIEW GUARANTEE

The Scottish Police Authority / Police Scotland is committed to positive action in the recruitment and selection of people with disabilities. We guarantee an interview to any applicant who has a disability, as defined under the Equality Act 2010, and who meets the essential criteria for the post. Please regard this as an opportunity to let us help you. Tell us of any aspects which could present difficulties and any suggestions for overcoming these.

RESIDENCY AND ELIGIBILITY TO WORK IN THE UK

Applicants must be a British citizen, a member of the EU or other states in the EEA, a Commonwealth citizen or a foreign national free of restrictions. You should also have been resident in the UK for a minimum of five years immediately prior to application.

TO APPLY

Please visit the Police Scotland Career Site for Job Reference Number - 1070