HR Support Administrator X2

About us

We are a Scottish charity and specialised care provider supporting people with communication support needs associated with complex and sensory disabilities, where the individual needs and choices come first.

​​​​​​About the Role

Our HR Team plays a key role in the overall success and growth of the business and with our ambitious plans for the future, there’s no better time to become part of the team.

You will be joining a thriving, enthusiastic and high performing team, one which prides itself on providing stellar service at every stage of the employee life cycle.

This is an exciting opportunity for two HR Support Administrators to join us. Our head office is based centrally in Glasgow however, this role currently involves hybrid working arrangements (3 days in the office and 2 days working remotely).

You will primarily be responsible for ensuring smooth administration and co-ordination of all people related support. You could be supporting with payroll related matters, sickness reporting, supporting our recruitment team, preparation for our partnership forums, taking minutes at meetings. The list goes on and on! You will be the first point of contact for all day-to-day people enquiries across the business, ensuring consistency in the application of our organisational policies, human resource practice and organisational policies, procedures and values.

Key Responsibilities

Reporting into our HR Business Partner, you’ll work on all things HR and be responsible for supporting employees across the business and helping to make Sense Scotland a great place to work.

You must demonstrate a professional and positive approach to work with the ability to use your own initiative and work proactively.

Day-to-day, you’ll be responsible for:

• Creating, monitoring and maintaining the records held in our HRIS (iTrent) ensuring accuracy and integrity at all times.
• General HR administration including administering employee benefits, sickness and absence and supporting the payroll process.
• Providing advice, guidance and coaching to managers on the management of all absence and family friendly related matters.
• Provide guidance to managers in the HR procedures for dealing with maternity/paternity/parental and adoption leave.
• Working with your colleagues in the HR team to monitor our HR Mailbox providing Sense Scotland Employees with a professional level of assistance and support around HR process and policy, within our SLA time frames.
• Working closely with our Accounts Payable team to handle and process people-related Invoices.
• Provide guidance to managers in the HR procedures for dealing with Maternity/Paternity/Parental and adoption leave.
• Identifying escalation points and making sure that any issues are managed appropriately and are dealt with efficiently and discretely.
• Contributing towards the development of new solutions that further enhance the quality, competence and effectiveness of our current offering.
• Developing reports and dashboards as required by the service in line with set timescales.
• Ad hoc support to our recruitment team

Our values

• Be open and honest.
• Recognise individual worth.
• Build relationships through trust.
• Act on the basis of individuals aspirations and needs.
• Be accountable.

About You

We’re looking for a team player with a ‘roll your sleeves up’ attitude. An enthusiastic and passionate people focused individual with an eye for detail and who fully understands the importance of confidentiality. Strong organisational and interpersonal skills are essential, and you’ll also bring the ability to work at pace and with agility.

This is a fantastic opportunity for someone who is passionate about HR, keen to be part of a fast-moving, high performing, values-based workforce, and looking to develop their career.

You will ideally have experience in working with digital platforms and tools e.g. Microsoft packages, SharePoint and experience of using a HR system (we currently use Itrent) would be beneficial.

We offer a wide range of staff benefits; these include:

• Generous annual leave entitlement – 36 days annual leave, including public holidays
• The opportunity to work for a reputable charity and make a difference
• Pension Scheme
• Company Sick Pay Scheme
• Training and Development
• Death in Service benefit
• Hospital Saturday Fund / healthcare and discount scheme
• Employee Assistance Programme
• Cycle to Work Scheme
• Annual Employee Awards Event
• Health and wellbeing support
• Staff discount benefits
• Referral incentive
• Monthly employee draws
• Blue light card membership
• Employee and volunteer awards

Working for us

We want our employees to feel valued and rewarded for the vital work they do therefore, in return we offer a rewarding role with the opportunity to develop your skills and future career in an enriching environment.

What are you waiting for? Apply today! We’d love to hear from you.