Technical Officer (Repairs and Voids)

Technical Officer

Details:

Contract Type: Permanent

Working Hours: 35 hours per week

Salary: £37,326 - £40,988, Grade E4-E1

Location: Hybrid working with an Invergordon office base

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Want to feel good about the work you do? Albyn Housing Society has a fantastic opportunity for a Technical Officer to join our passionate and dedicated customer and property services team.

We have many aspirations and ambitions to continually improve our services to our 3,700 customers, spread across 70 rural and urban communities in the Highlands. Our new vision and values will drive our strategic direction by ensuring we:

“Maintain and build quality homes, providing excellent customer service, and giving opportunities for people and communities to flourish.”

We are a people-first organisation, and our values are embodied in our everyday working lives – we want someone to join us who shares and exhibits these values of:

“Being Caring”

Being Adaptable

Being Professional”

As we continue to recover from the pandemic and face the many and mounting current economic challenges, we are delivering and developing services in new and innovative ways, including participating in a hybrid working model of ‘Hub, Home and Roam”.

• ‘Hub’ means you can still see colleagues face-to-face.
• ‘Home’ is about how we have shown we can be productive and efficient when working remotely.
• ‘Roam’ is about offering community-based service delivery, meeting customers, and visiting them in their homes or local communities.

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About the Role

We have an exciting opportunity for an enthusiastic, organised, and pragmatic professional to join the Albyn Housing Group.

As a Technical officer you will be contributing to the successful delivery of the repairs and void service across Albyn Housing Societies stock.

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Main Responsibilities

• Contribute to the successful delivery of the Repairs and Voids service across Albyn’s homes, buildings, and property holdings in a geographical area.
• Ensure compliance with Health and Safety requirements and other regulatory requirements including EESSH/SHQS
• Management of contractors to ensure service delivery within set standards.
• Contribute to the delivery of planned and cyclical programmes of work as required.
• Undertake Stock Condition Surveys of void properties.
• Ensure that all tenant interaction is recorded on the CRM system, Civica CX, and Asset Management System (Asprey).

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About You

• Trade or construction related qualification.
• Good ICT skills (Microsoft 365, Project, PowerPoint, Word, Excel and online and cloud-based applications)
• Minimum of 3 years’ experience in a construction related post.
• Experienced in surveys and diagnosis of building related defects.
• Knowledge of Health & Safety legislation.
• Ability to prioritise and manage a diverse workload.
• Ability to understand bills of quantities, building contracts, technical drawings and specifications.
• Professional, calm, and confident manner.
• Acute awareness of importance of disciplined record keeping.
• Value good governance
• Ability to travel within the Highlands and occasionally outside the Highlands.

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What we are Offering:

Albyn offers a supportive and friendly environment, where our people are valued and appreciated and are rewarded:

• Competitive salary
• A generous annual leave entitlement
• Employee benefit discounts
• Excellent development and training opportunities
• Company pension scheme
• Group life cover
• Access to an employee assistance program available 24/7 and an employee wellbeing Hub.
• Family friendly policies
• Flexible working hours
• Albyn Group sick pay scheme
• Car Allowance (If applicable to your post)

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How to Apply:

Candidates apply by submitting a completed application form or CV along with a supporting statement to recruitment@albynhousing.org.uk, to demonstrate your skills, experience and knowledge, which are relevant to the Person Specification and Job Description.

Application packs can be downloaded from our website https://www.albynhousing.org.uk/careers/ or, to have this e-mailed, please contact recruitment@albynhousing.org.uk

For further information, please contact George Mackie on 07974 210 927.

The closing date for applications is 12pm on Monday, 13 May 2024

Interviews to be scheduled for w/c 20 May.