If you have a query, and are unable to find an answer in our FAQs or News & Advice, you can contact one of the team by clicking on the 'help' tab in the bottom right corner of your screen. We will respond to you as soon as possible during business hours (Monday to Friday 9am - 5pm).
There is no telephone helpline so please use the 'help' tab or email firstname.lastname@example.org and provide as much information as possible in relation to what actions you are taking when you encounter the issue. Screengrabs are also very helpful - PrtScn button on your keyboard, or for Macs use Command (⌘)-Shift-3.
Council Contact Information
If you have an enquiry about a specific position being advertised, your application(s), or about recruitment policies and time-scales, in the first instance please contact the relevant council's HR/Personnel Department. Here's the list of council contact information.
Each council/organisation has full ownership over the positions they advertise on myjobscotland and their recruitment policies and procedures, including recruitment timeframes, interviews, and interview feedback.
Scottish Fire and Rescue Service Contact Information
If you have a query about your application (including feedback requests), an interview, or tests undertaken with the Scottish Fire and Rescue Service, please click here to view their contact details.
Colleges and Universities Contact Information
If you have a query about your application (including feedback requests), or interview with one of the Colleges or Universities, please click here to view their contact details.
COSLA's registered address is: Verity House, 19 Haymarket Yards, Edinburgh EH12 5BH